Citi

VP – First Party Fraud Business Analytics Lead

Citi

full-time

Posted on:

Location Type: Hybrid

Location: JacksonvilleFloridaMontanaUnited States

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Salary

💰 $113,840 - $170,760 per year

Job Level

About the role

  • Lead implementation of fraud risk strategies for consumer and commercial card businesses with decision engine systems in accordance with defined change control procedures and controls
  • Own and manage fraud rules, scores, and detection strategies, risk appetite execution, POS interdiction strategies and defect analysis
  • Lead gathering of business requirements, testing, and implementation of projects impacting fraud decision systems as well as system incidents
  • Leverage analytics to identify enhancement opportunities and more granular insights that can be acted upon, while ensuring adherence to Fraud Policy
  • Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities
  • Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis and implement mitigation strategies
  • Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
  • Leverage customer data to build risk segmentation/ mitigation strategies and complete complex analyses to identify strategy and procedure gaps, manage implementation process across several systems to affect change
  • Lead key analytical projects within the card first party fraud analytics team and support the Card lines of business by utilizing advanced predictive analytical and statistical techniques
  • Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
  • Work closely with internal and external business partners in building, implementing, tracking, and improving fraud capture decision strategies
  • Refine framework for change control risk assessment including evaluation of control gaps within existing processes
  • Supports Governance process, evaluating historical performance and emerging changes in the environment
  • Prioritize and provide a clear line of sight to the most critical work to partners and team members
  • Mentor and coach junior team members

Requirements

  • Bachelor’s Degree required/Master's preferred in statistics, mathematics, physics, economics, or other (data) analytical or quantitative discipline
  • 7+ years of experience required
  • 6+ years of experience in analytics, modeling, or relevant area
  • Extensive experience working with: Big Data environment with hands on coding within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools
  • Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
  • Data visualization tools, such as Tableau
  • Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis
  • Experience analyzing large datasets; applying mathematical, statistical and quantitative/data analysis techniques to perform complex analyses and data mining
  • Ability to build effective presentations to communicate analytical findings to a wide array of audiences
  • Effective cross-functional project, resource, and stakeholder engagement and management, with ability to effectively drive collaboration across teams
  • Ability to make decisions independently with minimal guidance from management
  • Experience with a prior focus in financial services analytics preferred
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analyticsmodelingdata analysismachine learningLogistic RegressionGradient BoostingRandom Forestsdata miningquantitative analysisrisk/reward trade-off analysis
Soft Skills
communicationcollaborationproject managementstakeholder engagementmentoringcoachingdecision makingrelationship buildingprocess improvementanalytical thinking