
VP – First Party Fraud Business Analytics Lead
Citi
full-time
Posted on:
Location Type: Hybrid
Location: Jacksonville • Florida • Montana • United States
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Salary
💰 $113,840 - $170,760 per year
Job Level
Tech Stack
About the role
- Lead implementation of fraud risk strategies for consumer and commercial card businesses with decision engine systems in accordance with defined change control procedures and controls
- Own and manage fraud rules, scores, and detection strategies, risk appetite execution, POS interdiction strategies and defect analysis
- Lead gathering of business requirements, testing, and implementation of projects impacting fraud decision systems as well as system incidents
- Leverage analytics to identify enhancement opportunities and more granular insights that can be acted upon, while ensuring adherence to Fraud Policy
- Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities
- Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis and implement mitigation strategies
- Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
- Leverage customer data to build risk segmentation/ mitigation strategies and complete complex analyses to identify strategy and procedure gaps, manage implementation process across several systems to affect change
- Lead key analytical projects within the card first party fraud analytics team and support the Card lines of business by utilizing advanced predictive analytical and statistical techniques
- Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
- Work closely with internal and external business partners in building, implementing, tracking, and improving fraud capture decision strategies
- Refine framework for change control risk assessment including evaluation of control gaps within existing processes
- Supports Governance process, evaluating historical performance and emerging changes in the environment
- Prioritize and provide a clear line of sight to the most critical work to partners and team members
- Mentor and coach junior team members
Requirements
- Bachelor’s Degree required/Master's preferred in statistics, mathematics, physics, economics, or other (data) analytical or quantitative discipline
- 7+ years of experience required
- 6+ years of experience in analytics, modeling, or relevant area
- Extensive experience working with: Big Data environment with hands on coding within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools
- Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
- Data visualization tools, such as Tableau
- Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis
- Experience analyzing large datasets; applying mathematical, statistical and quantitative/data analysis techniques to perform complex analyses and data mining
- Ability to build effective presentations to communicate analytical findings to a wide array of audiences
- Effective cross-functional project, resource, and stakeholder engagement and management, with ability to effectively drive collaboration across teams
- Ability to make decisions independently with minimal guidance from management
- Experience with a prior focus in financial services analytics preferred
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analyticsmodelingdata analysismachine learningLogistic RegressionGradient BoostingRandom Forestsdata miningquantitative analysisrisk/reward trade-off analysis
Soft Skills
communicationcollaborationproject managementstakeholder engagementmentoringcoachingdecision makingrelationship buildingprocess improvementanalytical thinking