Executive Creative Director – In-House Creative Agency

Citi

. Spearhead the overall creative direction, strategy, and innovation for all in-house agency projects, ensuring compelling storytelling and visual excellence.

Posted 3/30/2026full-timeNew York City • Illinois, New York • 🇺🇸 United StatesLead💰 $170,000 - $300,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Spearhead the overall creative direction, strategy, and innovation for all in-house agency projects, ensuring compelling storytelling and visual excellence.
Oversee and mentor a team of Creative Directors and staff, ensuring consistent quality across diverse marketing channels (print, visual design, video production, UX/UI, etc.).
Direct the Quality Assurance team, including a Lead and proofreaders, to ensure all creative assets meet high standards prior to release.
Present creative strategies and project impact to senior leadership, articulating rationale and expected outcomes.
Be at the forefront of AI, best in class tools and processes across the creative organization to drive efficiency and improve marketing effectiveness.
Work closely with Brand Management, the U.S. Advertising team, and other execution partners on campaign planning, pre-bids, and contracts to define requirements for insourcing.
Provide insightful and innovative input during the review of complex creative projects, driving original and impactful solutions.
Act as the in-house expert for brand and ADA compliance, ensuring all creative output adheres to regulatory and quality standards.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Requirements

What you’ll need

15+ years of experience, including 8-10+ years' managerial experience
Agency experience (in-house agency experience is a plus)
Mastery of Adobe Creative Cloud
A proven history of design fundamentals (including typography, color theory, brand adherence and critical thinking with regards to creative application)
Visionary leader capable of inspiring creative professionals and influencing senior stakeholders to deliver exceptional work that resonates with our target audience and delivers profitable growth
In depth knowledge of ADA compliance as it pertains to marketing collateral
Strong presentation skills and the ability to clearly and effectively discuss projects
Successful experience partnering with internal clients and senior leaders
Outstanding organizational, project management and communication skills, complimented with strong partnership capabilities
Ability to inspire creative professionals, fostering a high performance, collaborative environment
Ambitious self-starter, adept at thriving in fast-paced, innovative and rapidly evolving industries.
Ability to adhere to a process calendar
Ability to successfully collaborate with local and remote team members
A BA or higher in marketing or a related field
Mac literacy

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Adobe Creative Clouddesign fundamentalstypographycolor theorybrand adherencecritical thinkingproject managementADA compliancecreative strategystorytelling

Soft Skills

visionary leadershippresentation skillsorganizational skillscommunication skillscollaborationinspirationinfluencingmentoringaccountabilityrisk assessment

Certifications

BA in marketingrelated field degree