KYC Operations Manager
Citi
full-time
Posted on:
Location Type: Office
Location: Jacksonville • Florida • United States
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Salary
💰 $79,120 - $118,680 per year
About the role
- Manage and lead KYC operations
- Perform program management of existing Business As Usual (BAU)/Refresh process
- Provide people management and development responsibilities
- Liaise with Compliance department and senior management
- Oversee new client onboarding
- Provide Management Information System (MIS) reporting
- Monitor account refresh activity daily
- Perform quality reviews on new client and refresh cases
- Maintain 'Book of Work' for new system releases
Requirements
- 5-8 years of experience
- Bachelor's degree/University degree or equivalent experience
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- planned time off (vacation)
- unplanned time off (sick leave)
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
KYC operationsprogram managementManagement Information System (MIS) reportingquality reviewsclient onboarding
Soft Skills
people managementdevelopment responsibilitiesliaisonoversight
Certifications
Bachelor's degreeUniversity degree