This position is within the Cards Credit Abuse/First Party Fraud Policy Management team as an individual contributor.
Drive credit abuse acquisition/ECM policy development/maintenance for USCC portfolios
Manage different stakeholders – Risk Policy, Legal/compliance, IT, Regulators, Operations, Audit, governance teams etc.
Effective communication and collaboration with senior management and other stakeholders for various policy changes
Participate in the application of first party fraud risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses
Contribute to risk assessments and drive actions to address the root causes that lead to operational risk losses
Provide governance and oversight related to first party fraud losses
Evaluate the control environment by ensuring appropriate controls are in place
Coordinate audits, examinations, and deliverable requirements from internal and external reviewers
Ensure project completion, special assignments, and other ad hoc activities as required
Develop recommendations to adjust first party fraud / credit abuse policies by analyzing loss and financial performance

Requirements

4-8 years relevant experience in banking/financial industry policy or analytics role
Experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS, SQL, Python in Unix environment
Highly proficient in Excel/pivot tables
Excellent verbal and written communication skills
Customer focused with excellent interpersonal skills
Demonstrated understanding of operational risk and gap identification
Ability to prioritize and manage multiple projects simultaneously
Ability to present a compelling case to influence others where appropriate
Knowledge of credit card/Financial Industry regulatory policies, Key performance indicators (delinquencies, losses, receivables etc.) and procedures

Benefits

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

statistical analysisSASSQLPythonExcelpivot tablesrisk assessmentspolicy developmentgovernance processescontrol environment evaluation

Soft Skills

effective communicationcollaborationinterpersonal skillscustomer focusedproject managementprioritizationinfluencinganalytical thinkingproblem solvingstakeholder management