Citi

Fraud Risk Group Manager

Citi

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • Montana • United States

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Salary

💰 $130,880 - $196,320 per year

About the role

  • Lead efforts to manage Digital Payment Fraud Policies to mitigate fraud losses on new and existing accounts
  • Act as the primary contact for Operations and Analytics
  • Develop and execute effective root cause and lessons learned strategies
  • Review and understand latest fraud trends and communicate directional areas of focus
  • Identify emerging risks and threats and specify potential areas for Operational and Analytic improvements
  • Drive the implementation of productivity improvements and tool enhancements
  • Work with Operational Risk, Internal Audit and Compliance along with Control Standard and Process owners
  • Partner with Channel Policy, Operations, Analytics and Process Integration to ensure timely communication among partners

Requirements

  • 6+ years relevant experience
  • Significant experience in Operational Risk is a must.
  • Other risk and control disciplines would be a plus – credit, and market.
  • Experience in Internal Audit or Financial Control would be desirable.
  • Expertise in the following would be beneficial: Fraud Awareness and Risk Management
  • Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance
  • Management of a global operations and a complex environment that includes global teams.
  • Excellent communication skills – verbal & written
  • Digital Payments experience, preferred
  • Mobile Wallet experience, preferred
  • 3DS/RSA experience, preferred
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages including vacation
  • unplanned time off (sick leave)
  • paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Operational RiskFraud AwarenessRisk ManagementInternal AuditFinancial ControlInformation Security StandardsVendor ManagementOutsourcing ManagementMCA Legal ComplianceDigital Payments
Soft Skills
communication skillsverbal communicationwritten communication