Citi

Data Analyst – Merchant and Loyalty Rewards Integrity, AVP

Citi

full-time

Posted on:

Location Type: Hybrid

Location: JacksonvilleFloridaMontanaUnited States

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Salary

💰 $87,280 - $130,920 per year

Job Level

About the role

  • Conduct deep-dive analytics into suspicious merchant behavior patterns to identify indicators of business impersonation, inauthentic merchants, dormant merchant take-over, and merchant account mule networks
  • Analyze merchant lifecycle behavior from onboarding through transaction activity
  • Quantity financial, operational, and reputational risk exposure
  • Produce structured analysis summaries for leadership and risk governance
  • Analyze rewards issuance, redemption, and transfer behaviors to detect points farming, promotion abuse, referral manipulation, account cycling, manufactured spend, and collusive merchant behavior
  • Identify emerging abuse typologies across travel, dining, retail, and digital marketplaces ecosystems
  • Quantify abuse rates, loss trends, and concentration risk
  • Deliver actional insights that inform rule creation and model features
  • Perform micro and macro-level portfolio analysis to detect behavioral shifts, coordinated abuse, cross-channel risk patterns, and geographic or fingerprint clustering
  • Use advanced SQL, Python, or analytical tooling to segment risk populations, identify anomaly cohorts, detect early indicators of exploitation
  • Develop recurrent reporting frameworks for emerging threats
  • Translate analytical findings into feature recommendations for model development, rule logic proposals, and threshold calibration insights
  • Partner with the Detection Team to provide validation support for new detection strategies
  • Develop defensible documentation of methodologies, findings, risk quantification logic and maintain structured playbooks
  • Ensure analytical outputs meet enterprise risk governance standards

Requirements

  • Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline
  • 3+ years experience in data analytics, fraud analytics, risk analytics, or financial crime analysis
  • Ability to translate data insights into risk strategy recommendations
  • Extensive experience working with Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools
  • Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
  • Data visualization tools, such as Tableau
  • Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis
  • Ability to build effective presentations to communicate analytical findings to a wide array of audiences
  • Merchant risk or onboarding fraud analytics
  • Knowledge of fraud typologies such as account takeover, promotion exploitation, synthetic identities, and digital ecosystem abuse
  • Analytic rigor and intellectual curiosity
  • Pattern recognition across fragmented data sets
  • Strong written and verbal executive communication skills
  • Effective cross-functional project, resource, and stakeholder engagement and management, with ability to effectively drive collaboration across teams
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsfraud analyticsrisk analyticsfinancial crime analysisSQLPythonmachine learningdata visualizationLogistic RegressionGradient Boosting
Soft Skills
quantitative skillsanalytical skillspresentation skillscommunication skillscollaborationintellectual curiositypattern recognitionproject managementstakeholder engagementresource management