Salary
💰 $81,600 - $122,400 per year
About the role
- Lead and execute independent testing and monitoring activities to assess design and operating effectiveness of key controls addressing consumer compliance risks across USPB businesses
- Develop, implement, and execute compliance testing and monitoring activities aligned with Citi’s Compliance Testing & Monitoring Plan
- Leverage data analytics to enhance sampling strategies, identify compliance anomalies, and increase testing precision and efficiency
- Design and execute testing procedures using structured and unstructured data to detect control breakdowns, emerging risk themes, or regulatory gaps
- Conduct walkthroughs with business stakeholders to understand end-to-end processes and associated compliance risks
- Execute issue validation and control testing for Consumer Compliance risks, documenting and reporting findings clearly
- Probe into processes and data to ensure robust testing outcomes and identify root causes of compliance failures
- Collaborate with Data Analytics partners or use SQL, Python, or other programming capabilities to analyze datasets as part of testing
- Assist in development of compliance testing risk assessments, monitoring summaries, and enhancement of testing methodologies
- Maintain partnerships with process owners, compliance officers, and internal audit and escalate deficiencies or violations timely
- Stay current with industry best practices and regulatory expectations from CFPB, OCC, and FDIC
- Support continuous improvement efforts within the Independent Assessment program, including use of technology and analytics tools
- Perform additional duties as assigned in support of team goals
Requirements
- 5-8 years of experience in Financial Services, with a strong background in Consumer Compliance
- Prior experience working for or interacting with regulatory agencies such as the CFPB, OCC, or FDIC is highly desirable
- Proven experience with data analytics/Artificial Intelligence in testing or monitoring activities
- Working knowledge of Consumer Protection laws and regulations such as Reg Z, UDAAP, ECOA/Reg B, SCRA, MLA, FCRA, and Fair Lending
- Strong working knowledge of coding or query languages (e.g., SQL, Python, SAS) or demonstrated ability to work alongside analytics teams
- Ability to dig deeply into processes and data to uncover compliance risks and root causes
- Experience conducting risk-based testing, including planning, execution, and documentation
- Excellent written and verbal communication skills
- Strong project management and time management skills
- Experience working collaboratively in a large, matrixed organization
- Effective negotiation skills and sound judgment in escalating issues
- Certifications preferred: CRCM, CIA, CISA, or other relevant designations
- Bachelor’s degree required; Advanced degree a plus
- Background in compliance, auditing, analytics, legal, or a related control function strongly preferred