Senior Project Manager / Business Analyst
Citi
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • United States
Visit company websiteExplore more
Salary
💰 $130,880 - $196,320 per year
Job Level
About the role
- Establish, design, and deliver projects within the Legal Program Services portfolio, integrating process, operations, technology, and leveraging AI in solution definition.
- Lead the facilitation, coordination, and arbitration of cross-functional topics within and across programs, engaging with Senior Management to ensure successful delivery.
- Coach and guide a matrix team of business analysts and project managers to achieve project objectives.
- Manage delivery requirements with supporting business analysts, project managers, consultants, contractors, and vendor teams, liaising with internal and external stakeholders to ensure program success.
- Build and maintain strong relationships with legal stakeholders throughout program and project delivery, fostering an environment of collaboration, connectivity, creativity, and mutual respect across teams.
- Drive adherence to program processes, procedures, methods, and standards for program delivery, ensuring consistent application across all initiatives.
- Define, manage, and operate Legal delivery requirements, including planning, risk, assumption, issue, and dependency (RAID) management, governance, and coordination of day-to-day project and program activities, adhering to structured delivery principles.
- Oversee and design effective approaches to successfully conclude multiple legal workstreams.
- Ensure change management principles are applied and understood by all impacted stakeholders for every implementation.
- Develop, track, and maintain comprehensive project plans, including providing regular and accurate management reporting and Key Performance Indicators (KPIs).
Requirements
- Minimum 7+ years of relevant industry experience, preferably with some experience working in financial services
- Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management
- Bachelors/University degree, Master’s degree preferred
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementchange managementKPI trackingprocess designprogram deliverystakeholder managementlegal workstream managementdelivery requirements managementstructured delivery principles
Soft Skills
interpersonal skillscommunication skillsleadershipcoachingcollaborationcreativityconnectivityarbitrationfacilitationcoordination