Ensures program plans meet business needs as described in the program initiation documents
Identifies stakeholders and key organizations and builds and manages relationships, including those with Fenergo and its integration partners
Supports planning, directing, and coordination of day-to-day activities of running a program or portfolio of programs, with a significant emphasis on Fenergo-related initiatives
Directs the creation of multiple programs of work and manages their alignment to business goals, specifically ensuring effective utilization of the Fenergo CLM platform
Leads the identification and drives resolution of issues, including those outside established programs of work, ensuring Fenergo's capabilities are optimally deployed
Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program, specifically incorporating Fenergo best practices for CLM
Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis, with clear articulation of Fenergo-related progress and challenges
Directs the identification of risks which impact program delivery and ensures mitigation strategies are developed and executed when necessary, especially those related to financial crime exposure and regulatory non-compliance addressed by Fenergo's solutions
Escalates program risks to the Program Director, or Program Sponsor, when appropriate

Requirements

10+ years of experience in product or project management within financial services
significant experience (5+ years) directly focused on financial crimes (AML, KYC, Sanctions) and regulatory compliance
proven expertise in the implementation, customization, or management of the Fenergo Client Lifecycle Management (CLM) platform
deep understanding of Fenergo's solution suite, including its modules for KYC, AML, transaction monitoring, and regulatory compliance
demonstrated ability to manage complex, large-scale technology implementation projects, specifically involving RegTech solutions like Fenergo
excellent interpersonal relationships with ability to influence and negotiate with stakeholders, including internal business units
critical thinking and problem-solving skills, especially in optimizing Fenergo workflows and addressing compliance challenges
Project Management Professional (PMP) or equivalent certification a plus
Fenergo certification or specialized training is a significant advantage

Benefits

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Fenergo Client Lifecycle Management (CLM)financial crime complianceAMLKYCSanctionsRegTech solutionstechnology implementationprogram managementproject managementcustomization of software

Soft Skills

interpersonal relationshipsinfluencenegotiationcritical thinkingproblem-solvingstakeholder managementcommunicationrelationship managementteam leadershipstrategic planning

Certifications

Project Management Professional (PMP)Fenergo certificationequivalent project management certificationfinancial crime compliance certificationregulatory compliance certificationKYC certificationAML certificationSanctions certificationprogram management certificationtechnology implementation certification