Citi

Enterprise Resilience Lead Analyst

Citi

full-time

Posted on:

Location Type: Hybrid

Location: Tampa • Florida, New York • 🇺🇸 United States

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Salary

💰 $103,920 - $155,880 per year

Job Level

Senior

Tech Stack

Cloud

About the role

  • Provides and supports oversight of the ER Policy and Standard deliverables ensuring quality, efficiency and accuracy.
  • Coordinates a wide range of ER activities to implement Operational Resilience and a CoB Programs that including: Assessment, Planning, Testing, Maintenance, Quality Review, Crisis Management, Training, Awareness, Communications, Monitoring and Reporting.
  • Assist with reviews of third-party vendor relationships and any remediation activities.
  • Conduct quality assurance ("QA") reviews on Continuity of Business (COB) third party vendors across all Global Products/Functions ("Sectors") and Regions by applying a risk-based methodology.
  • Partners with the ER leadership and central teams to maintain a calendar of activities to ensure a timely completion of all policy requirements.
  • Advises the business on ER strategy, policy requirements and preferred practices.
  • Interacts with business and technology management to understand future business strategy and ER needs, ensuring relevant documentation accounts for changes that occur.
  • Conducts business reviews including Franchise Critical Functions, Franchise Critical Applications and the year-end annual CBCM attestation process.
  • Facilitates a process to ensure that ER documentation is viable, executable, implemented and tested.
  • Collaborate and network to gather information internal and external to the organization to help guide business recommendations.
  • Promotes Business Continuity Enterprise Resilience training and awareness.
  • Perform gap analyses to identify vulnerabilities and recommend enhancements to existing ER frameworks.
  • Develop and document current-state and future-state recovery strategies, ensuring alignment with organizational objectives and industry best practices.
  • Will have knowledge of organizational controls, tracking and monitoring requirements, ensuring risks are reported and escalated to Risk & Control Leads when gaps in performance and associated risks are identified.
  • Recommends Corrective Action Plans (CAPs) and / or Risk Exceptions (REs).
  • Support Internal Audit reviews and/or internal Control reviews.
  • Assists with crisis management support during disruptive events.
  • Coordinate business participation in CoB testing to fulfill crisis management, business, technology, supplier and other testing as needed.

Requirements

  • Strong background in gap analysis, process improvement, and documentation.
  • Knowledge of relevant regulatory requirements and industry standards.
  • Familiarity with IT infrastructure, cloud computing, and network security.
  • Experience with disaster recovery tools and software---Such as Fusion.
  • Good understanding of the business and financial drivers for U.S. Personal Banking and Wealth.
  • Exposure to U.S. Personal Banking and Wealth disciplines such as Retail, Branch, Cards, Credit, Collections, Mortgage, Digital, Fraud, Operations and Technology.
  • Other relevant experience in financial services that requires analytical skills.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Strong Microsoft Office skills in Word, PowerPoint and Excel.
  • Track record as a strong analyst and recognized as able to deliver work in pressured environments.
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
gap analysisprocess improvementdocumentationdisaster recoveryrisk-based methodologyquality assurancebusiness continuityrecovery strategiesregulatory requirementsanalytical skills
Soft skills
clear communicationconcise communicationcollaborationnetworkingadvisory skillsorganizational skillsproblem-solvingtime managementleadershipadaptability