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About the role
Key responsibilities & impact- Provide direction, guidance and mentoring to the Management team to ensure SLAs are met effectively and efficiently.
- Escalate client or staffing issues to Senior Management in a timely manner.
- Meet regularly with your Managers to review KRIs and KPIs and implement plans to mitigate risk and resource constraints.
- Review and approve the materiality of portfolio risk, with respect to unsupported cash and position differences, as part of the sign off process.
- Act as the lead person for your function and collaborate with respective leaders across the business
- Support the migration of tasks from other locations, to ensure of a seamless transition, along with the conversion or launches of any new clients, as it relates to Loan holdings.
- Ensure the Management team are actively engaged in staff development and succession planning and that they apply effective hiring and retention strategies.
- Familiarize yourself with the wider objectives of the group and demonstrate and awareness and a drive to meet predefined targets.
Requirements
What you’ll need- Bachelor or Master level degree.
- 10+ years in Financial Services with at least 6 years in a leadership role
- Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
- Excellent communication skills.
- Strong customer service skills
- Experience mentoring and coaching staff.
- Knowledge of Hedge or Mutual Funds.
- Professional accounting designation is an asset.
Benefits
Comp & perks- Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial servicesportfolio risk managementKRIKPIloan holdingsdomestic security marketsglobal security marketsOTC security marketsfixed income productsderivative products
Soft Skills
leadershipmentoringcoachingcommunicationcustomer servicestaff developmentsuccession planninghiring strategiesretention strategiescollaboration
Certifications
Bachelor's degreeMaster's degreeprofessional accounting designation
