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CITCON

Network Engineer

CITCON

. You will lead Tier 1 technical support for global network infrastructure .

Posted 5/16/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AnsibleCloudFirewallsPythonSwitchingTCP/IPTerraform

About the role

Key responsibilities & impact
  • You will lead Tier 1 technical support for global network infrastructure
  • Maintain and optimize WAN/LAN infrastructure across data centers and remote offices
  • Execute network maintenance activities including critical updates, software upgrades, and security patches
  • Implement and manage SD-WAN solutions across office locations
  • Support external client connectivity requirements
  • Ensure all LAN and WAN traffic remains encrypted in accordance with network security standards
  • ****Technical Leadership**
  • Contribute to network architecture decisions and improvements, including topology design, deployment, and support of all network infrastructure hardware
  • Support cloud connectivity design to public cloud providers across multi-cloud architectures
  • Collaborate with global IT teams on infrastructure initiatives and projects
  • Provide troubleshooting support across technology domains
  • Ensure compliance with established procedures and security policies
  • ****Operational Support**
  • Participate in on-call rotation (1-week duration / 8–10 week intervals)
  • Adapt to flexible working hours when required
  • Travel for critical infrastructure projects several times annually

Requirements

What you’ll need
  • You must have 3+ years of enterprise networking experience
  • Bachelor's Degree or College Diploma in Information Technology, Computer Science, Network Engineering, or a related field
  • CCNA certification required
  • Experience in the financial services sector preferred
  • **Must have Skills**
  • **Network Infrastructure**
  • Cisco enterprise routing platforms (routers & switches)
  • Nexus/Catalyst/Meraki switching
  • OSPF multi-area implementation
  • BGP (iBGP/eBGP) configuration
  • STP, VLANs, LACP, vPC, VSS
  • **Security & Access**
  • Palo Alto firewalls & Panorama management
  • IPsec/VPN solutions
  • Cisco AnyConnect & GlobalProtect
  • NAC/802.1x implementation
  • Network segmentation and perimeter access controls
  • **WAN & Performance**
  • VeloCloud SD-WAN
  • QoS implementation
  • Metro Ethernet/MPLS
  • F5 BIG-IP load balancing
  • Network redundancy design
  • **Protocols & Analysis**
  • TCP/IP protocol suite
  • Packet analysis and network debugging
  • Performance optimization
  • **Scripting & Automation**
  • Python
  • Ansible
  • PowerShell
  • **Nice to Have Skills**
  • CCNP certification
  • Cloud networking experience across multi-cloud architectures
  • Infrastructure as Code (IaC) experience
  • SolarWinds network monitoring
  • Infrastructure automation tools (Terraform, CloudFormation)
  • CI/CD pipeline experience

Benefits

Comp & perks
  • Your wellbeing is of paramount importance to us, and central to our success.
  • We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.

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Hard Skills & Tools
enterprise networkingnetwork infrastructureCisco enterprise routing platformsNexus switchingBGP configurationPalo Alto firewallsVeloCloud SD-WANTCP/IP protocol suitePythonAnsible
Soft Skills
technical leadershipcollaborationtroubleshootingadaptabilitycommunication
Certifications
CCNACCNP