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About the role
Key responsibilities & impact- Interacting with senior management and peers in other Citco Offices.
- Oversee and manage operational relationships for large international Real Assets industry clients.
- Demonstrating technical accounting/industry knowledge to clients as well as to staff.
- Facilitating new business installations, managing all phases ensuring timely & accurate completion.
- Centralizing control of client service delivery and proactively and reactively build team infrastructure and skills to ensure excellent service delivery.
- Constantly reviewing client utilization of deliverables, eliminating unnecessary service where appropriate in order to enhance servicing levels.
- Enhancing current service levels; managing various operational aspects in order to deliver beyond client expectations.
- Developing & implementing best practice on all processes; eliminate non-value-added tasks.
- Monitoring internal service delivery levels against established standards (contractual Service Level Agreements).
- Ensuring all control procedures & reporting requirements are met, assessing & monitoring the operational risks.
- Developing, training, coaching & succession planning of designated staff as well as providing support to the managers.
- Participating in various organizational strategic initiatives and projects globally.
- Providing staff management support to the managers, assisting them to effectively deal with staff issues.
- Creating a high-performance environment that motivates, rewards & supports staff.
- Keeping people focused on critical goals & deadlines through frequent & consistent communication.
- Promoting & support changing initiatives within the business.
- Actively contributing to corporate initiatives.
- Participating in projects that will enhance the delivery of service to our clients, as well as offering opportunities for staff & self-development.
Requirements
What you’ll need- 7+ years of Accounting or Audit experience.
- Experience in client Relationship Management.
- Good skills in negotiation, business planning and budgeting.
- Highly successful in delivering process/technology reengineering initiatives in businesses.
- Knowledge of IFRS; ACCA or CFA certification is an advantage.
- International experience.
- Real Assets knowledge that would be an advantage.
- Strong leadership skills and supervisory experience of other professionals.
- Project management skills with attention to detail and proven ability to multi-task.
- Strong written and verbal communication skills and fluency in English.
- Quality and Risk Management skills.
- Operational decision-making experience.
Benefits
Comp & perks- Your well-being is of paramount importance to us, and central to our success.
- We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
- Ask us about specific benefits in your location.
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds.
- Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AccountingAuditClient Relationship ManagementNegotiationBusiness PlanningBudgetingProcess ReengineeringProject ManagementQuality ManagementRisk Management
Soft Skills
LeadershipSupervisory SkillsCommunicationAttention to DetailMulti-taskingCoachingTeam BuildingMotivationOrganizational SkillsAdaptability
Certifications
ACCACFA