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About the role
Key responsibilities & impact- Provide direction, guidance and mentoring to the team to ensure Service Level Agreements are met in an effective and efficient fashion.
- Escalate client or staffing issues to Senior Management in a timely manner.
- Monitor KRIs and KPIs and discuss with the supervisors to propose mitigating plans around risk and resource constraints.
- Prepare and present the materiality of portfolio risk to Senior Management, with respect to unsupported cash and position differences, as part of the sign off process.
- Act as the point of contact for your team and collaborate with respective stakeholders across the business.
- Lead the migration of tasks from other locations into your team, to ensure of a seamless transition, along with overseeing the conversion or launches of any new clients, as it relates to Loan holdings.
- Actively engage in staff development and succession planning on a regular basis to ensure members of the team are working towards their goals and continuously improving in their roles.
- Implement effective hiring strategies that attract the right candidates to the team, and actively engage in techniques that drive down attrition.
Requirements
What you’ll need- Bachelor or Master level degree.
- 5+ years in Financial Services with at least 2 years in a management role
- Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
- Excellent communication skills.
- Strong customer service skills
- Experience mentoring and coaching staff.
- Knowledge of Hedge or Mutual Funds.
- Professional accounting designation is an asset.
Benefits
Comp & perks- Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
- We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
- Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial servicesportfolio risk managementKRI monitoringKPI monitoringproduct knowledgefixed incomederivative productsHedge FundsMutual Funds
Soft Skills
leadershipmentoringcoachingcommunicationcustomer servicestaff developmentsuccession planningproblem-solvingcollaboration
Certifications
Bachelor's degreeMaster's degreeprofessional accounting designation
