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Senior SRE
CisionSenior Site Reliability Engineer ensuring system reliability and performance for Waystar's healthcare payment platform. Collaborating with engineering, product, and data teams on resilient, observable data licensing platforms.
Tech Stack
Tools & technologiesAirflowApacheAWSAzureCloudDistributed SystemsETLGoogle Cloud PlatformGrafanaKafkaKubernetesPrometheusPythonSparkSplunkTerraform
About the role
Key responsibilities & impact- Design and implement reliability solutions for data ingestion, processing, and delivery pipelines
- Define and maintain SLIs/SLOs for data licensing services and manage error budgets
- Build automation for deployment, monitoring, and incident response
- Enhance system observability through metrics, logging, and tracing
- Develop and maintain dashboards and alerts to proactively detect and resolve issues
- Participate in on-call rotations and lead incident response efforts
- Conduct root cause analysis and drive post-incident improvements
- Maintain runbooks and operational documentation
- Partner with software and data engineers to embed reliability into system design
- Contribute to blameless postmortems and reliability reviews
- Share knowledge and mentor junior team members
Requirements
What you’ll need- 7+ years of experience in SRE, DevOps, or infrastructure engineering
- Strong understanding of cloud platforms (AWS, GCP, or Azure), container orchestration (Kubernetes), and infrastructure-as-code (Terraform, CloudFormation)
- Experience with observability tools (e.g., Prometheus, Grafana, Splunk) and CI/CD pipelines
- Familiarity with data platforms, ETL pipelines, and distributed systems
- Excellent problem-solving and communication skills
- Experience with Python, Powershell, and other similar languages
- Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions
- Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation
- Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation
- Preferred Qualifications: Experience with data licensing, data governance, or data compliance frameworks. Exposure to data pipeline tools (e.g., Apache Airflow, Kafka, Spark). Familiarity with regulatory requirements related to data usage and distribution.
Benefits
Comp & perks- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off for non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays
- Flexible time off for exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SREDevOpsinfrastructure engineeringcloud platformsKubernetesTerraformCloudFormationPythonPowershelldata platforms
Soft Skills
problem-solvingcommunicationcuriosityadaptabilitymentoring