Customer Content Specialist

Cision France

Customer Content Specialist at Cision ensuring effective press release distribution for clients. Engaging with clients to align communication strategies and enhance visibility in the market.

Posted 7/29/2026full-time🇨🇦 CanadaJunior💰 CA$50,000 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content creation and customer service, with a strong understanding of SEO, AEO, and GEO best practices. Proficient in utilizing tools like PowerPoint and Canva to enhance client communications and engagement.

Highest-signal resume keywords

Content CreationCustomer ServiceSEO KnowledgePublic SpeakingPowerPoint Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content CreationSEOAEOGEOContent Best Practices

Soft Skills

CommunicationTeam CollaborationClient Relationship Management

Tools & Technologies

PowerPointCanva

Certifications & Qualifications

BA Degree in Communication-Related Field

Industry Keywords

Press Release DistributionEngagementVisibilityCorporate Objectives

About the role

Key responsibilities & impact

Our Customer Content Specialist team consists of supportive and goal-driven professionals who are dedicated to helping our client base find success through our diverse portfolio of communications solutions.
In this role, specialists will work directly with our clients to ensure their press releases are distributed to their desired target audience to help drive their corporate objectives.
Working as a team, our specialists are the primary point of contact for our clients throughout the distribution process and act as product experts and strategists to align service offerings with a client’s communication needs.
Specialists also offer recommendations on content best practices to help increase engagement and visibility.
PR Newswire supports specialists through career progression and personal growth opportunities as they advance within the role. Together, we encourage growth, celebrate success, and work toward always becoming a better partner for our clients. We take pride in our service and support of one another.

Requirements

What you’ll need

1+ years of experience in content creation, customer service, or related field required
BA degree in a communication-related field required
Knowledge of SEO, AEO, GEO and content best practices desired
Expertise in PowerPoint, Canva, and public speaking a plus
Overtime and holiday coverage may be required based on business needs

Benefits

Comp & perks

Hybrid work model based on performance and career progression
Introductory training program for our proprietary systems
Opportunities for career progression and advancement
Flexible Time Off
Evening and weekend shifts are eligible for pay differentials
Hybrid - 2 days a week in our local office