Account Executive – Professional Services

Cisco

Cisco Account Executive driving complex Professional Services sales and recurring revenue growth. Managing strategic accounts, C-level engagements, forecasts, and customer outcome strategies.

Posted 9/2/2026full-timeRemote • California, Illinois, New York, North Carolina, Washington • 🇺🇸 United StatesSeniorLead💰 $325,400 - $433,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving service growth through strategic account management, data analysis, and building C-level relationships. Proven ability to close complex sales deals and align service delivery with customer outcomes.

Highest-signal resume keywords

8+ Years In ServicesComplex Sales Deal ClosureData Analysis ProficiencyC-Level Relationship ManagementStrategic Account Planning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Service Strategy DevelopmentSales ForecastingBusiness Case BuildingROI JustificationProfessional Services KnowledgePoint-Of-Sale Attach StrategiesCustomer Engagement MethodologiesAnalytics Integration

Soft Skills

Collaborative SkillsConsultative MindsetInfluencing Skills

Industry Keywords

Federal SegmentService Provider SegmentCustomer SuccessRecurring Revenue BusinessHigh-Complexity Service Opportunities

About the role

Key responsibilities & impact

Drive incremental services growth by leading the overall strategy for customer outcomes and recurring revenue business
Collaborate cross-functionally with account teams and specialists to develop, qualify, and close high-complexity service opportunities
Manage long-term customer relationships and C-level engagements
Influence decision criteria and secure Cisco’s competitive advantage
Use data analysis and customer insights to uncover new opportunities and address customer pain points
Provide accurate weekly and monthly sales forecasts
Strengthen the partnership between sales and customer success
Ensure end-to-end service alignment and delivery of expected business outcomes

Requirements

What you’ll need

8+ years in Services, either in Sales or Delivery
Experience leading service strategies and closing complex sales deals with cycles lasting 6 to 18 months
Experience closing very large Professional Services deals of $20M+
Proficiency in data analysis to uncover buying propensity, service availability, and unattached product potential
Experience with strategic account planning and embedding analytics into customer engagement methodologies
5+ years of Sales experience in the Federal or Service Provider segments preferred
Experience building business cases and ROI justification
Proven ability to build, sustain, and strongly influence C-level relationships within major customer accounts
Technical knowledge of service offerings, premium support programs, and point-of-sale attach strategies
Exceptional collaborative skills for navigating high-engagement, cross-functional environments including product management and architecture teams
Strong consultative mindset with the ability to anticipate and drive a customer's strategic business outcomes
Ability to evangelize service solutions across a geographic theatre and shape GTM-wide prospecting strategies
Skill in identifying institutional “Champions” and navigating complex organizational “Paper Processes” to secure deal closure
Willingness to travel 25%

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Grants of Cisco restricted stock units, subject to eligibility and continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Performance-based incentive pay for sales employees
Annual bonuses for eligible non-sales roles