Customer Delivery Architect

Cisco

Customer Delivery Architect optimizing SONiC and Cisco Silicon One data-center fabrics for hyperscale AI infrastructure. Troubleshooting networking stacks and guiding automation, observability, and performance improvements.

Posted 8/15/2026full-timeResearch Triangle Park • North Carolina • 🇺🇸 United StatesSeniorLead💰 $169,300 - $237,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in SONiC architecture and operations, with a strong focus on data center networking, troubleshooting, and optimization for AI/ML workloads. Proficient in implementing CI/CD pipelines, infrastructure automation, and observability frameworks in large-scale production environments.

Highest-signal resume keywords

SONiC Architecture and OperationsData Center NetworkingAI/ML Cluster NetworkingCI/CD PipelinesLinux Networking Stack

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NetworkingDistributed SystemsRouting ProtocolsPython AutomationLinux ToolsBGPMPLSVXLAN/EVPNRoCE NetworkingDebugging Network Behavior

Soft Skills

Troubleshooting SkillsCollaborationAdvisory Skills

Tools & Technologies

Cisco Silicon OneDockerKubernetesRedis DBSilicon One SDKTelemetry ToolsObservability Platforms

Certifications & Qualifications

CCIE

Industry Keywords

Hyperscale InfrastructureAI/ML WorkloadsOpen NetworkingStreaming AnalyticsData Center Fabrics

Tech Stack

Tools & technologies

CloudDistributed SystemsDockerKubernetesLinuxPythonRedisSwitching

About the role

Key responsibilities & impact

Act as the technical authority for SONiC deployments on Cisco Silicon One platforms in large-scale production environments
Provide architectural guidance and operational support for hyperscale data center fabrics supporting AI/ML workloads
Troubleshoot issues across SONiC containers, Linux networking, routing protocols, and ASIC forwarding behavior
Debug and analyze hardware/software interactions using Silicon One SDK tools and ASIC telemetry
Support production and pre-production SONiC validation environments on Cisco platforms
Collaborate with Cisco silicon architects, SONiC developers, and software engineering teams to resolve defects and improve platform capabilities
Optimize AI/ML cluster network fabrics using RoCE and other high-performance transport mechanisms
Guide adoption of DevOps operating models, CI/CD pipelines, and infrastructure automation
Implement observability, telemetry, and automated validation frameworks
Advise customer network engineering and infrastructure teams
Collaborate with Cisco engineering, operations, service delivery, consulting, and architecture teams
Partner with customer network platform, infrastructure, and AI cluster networking teams

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Electrical Engineering, or related field, or equivalent experience
10+ years of experience in networking, distributed systems, or hyperscale infrastructure
Deep knowledge of data center networking architectures and large-scale routing environments
Strong troubleshooting skills across software, hardware, and network protocols
Experience in large production environments with minimal supervision
Deep hands-on experience with SONiC architecture and operations
Understanding of SAI, Redis DB model, containerized services, and control-plane architecture
Strong knowledge of Linux networking stack and kernel internals
Experience debugging network behavior with Linux tools and system-level diagnostics
Familiarity with Docker or Kubernetes service orchestration
Experience with merchant silicon or programmable ASIC platforms
Exposure to Cisco Silicon One or similar programmable switching silicon
Ability to analyze packet forwarding pipelines and hardware counters
Experience supporting AI cluster networking or HPC fabrics
Knowledge of RoCE networking, congestion management, and performance optimization
Strong Python and Linux tooling automation experience
Experience with CI/CD pipelines and automated infrastructure validation
Familiarity with open-source development workflows and Git-based collaboration
Strong working knowledge of BGP, ISIS, MPLS, Segment Routing, VXLAN/EVPN, IPv6, and data center leaf-spine fabrics
Preferred: hyperscale cloud or web-scale infrastructure experience
Preferred: hands-on Cisco Silicon One systems experience
Preferred: contributions to SONiC or other open networking projects
Preferred: CCIE or equivalent experience
Preferred: network telemetry, streaming analytics, and observability platform integration experience

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
Paid birthday day off
Paid year-end holiday shutdown
4 paid personal wellness days
16 days of paid vacation for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per year
Annual bonuses for non-sales roles
Performance-based incentive pay for sales-plan employees
Worldwide network of doers and experts
Opportunities to grow and build
Team collaboration and global-scale impact