Executive Assistant, VP, Customer Experience

Cisco

Executive Assistant supporting Cisco’s VP of Customer Experience. Managing calendars, meetings, travel, confidential communications, expenses, and executive special projects remotely across the United States.

Posted 8/13/2026full-timeRemote • 🇺🇸 United StatesLead💰 $84,800 - $111,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in calendar management, meeting planning, and travel coordination while maintaining confidentiality and integrity. Proven ability to support executive-level personnel with strong analytical skills and attention to detail.

Highest-signal resume keywords

Calendar ManagementMeeting PlanningTravel CoordinationVerbal And Written CommunicationAnalytical Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows Desktop ApplicationsOutlookWordExcelPowerPointMeeting Briefing PreparationData CompilationReport PreparationTravel Itinerary OptimizationExpense Management

Soft Skills

Interpersonal SkillsIndependent JudgmentAttention To DetailProblem-SolvingDecision-Making

Tools & Technologies

Cisco

Certifications & Qualifications

Associate Degree

Industry Keywords

High-Tech IndustryExecutive SupportConfidential Information Handling

About the role

Key responsibilities & impact

Manage the VP’s calendar by prioritizing schedules and meetings
Coordinate the VP’s event speaking engagements with the communications team
Plan and organize meetings, including agendas, locations, meeting technology, and logistics
Prepare meeting briefing documents, disseminate notes, and formulate post-meeting action-item lists
Build travel packs for international trips and large domestic events
Act as proxy for communications and approvals as authorized
Answer general questions, refer routine matters, and follow up on completion
Resolve issues within policies and guidelines and mentor administrative community members on problem solving
Determine when executive action is required and provide recommendations
Make global travel arrangements and optimize itineraries
Manage Cisco expenses and coordinate airline upgrades where available
Provide analytical support for executive special projects
Research issues, analyze problems, compile data, and prepare reports
Prepare and brief itineraries and accompany the VP at large corporate events such as GSX
Handle sensitive and confidential matters and materials
Support one VP, with potential for additional Director support

Requirements

What you’ll need

4+ years’ experience in an administrative environment
Minimum 2 years of experience supporting a principal at director level or above
Experience providing support at the VP level
Expert knowledge of Windows desktop applications: Outlook, Word, Excel, and PowerPoint
Experience in calendar management, meeting planning, and travel coordination
Excellent verbal and written communication skills
Ability to connect with executive and senior staff at all levels and clients
Strong interpersonal skills and independent judgment
Utmost integrity and ability to balance strategic and tactical actions
Outstanding attention to detail
Ability to handle confidential information
Collaborative, improvement-oriented, problem-solving and decision-making approach
Past high-tech industry experience desired
Prior Cisco experience preferred
Associate degree preferred

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles
Benefits and perks available through the Cisco careers site