Senior Business Systems Analyst – Splunk

Cisco

Cisco business systems analyst optimizing Splunk renewals through forecasting, CRM, automation, and analytics. Partnering with sales, finance, operations, and technology teams to improve retention insights.

Posted 8/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $133,200 - $168,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data lifecycle management, data analysis, and the development of renewal forecasting models and performance insight tools. Proven ability to align operational deliverables with business strategies while fostering collaboration across sales, finance, and technical teams.

Highest-signal resume keywords

Data Lifecycle ManagementData AnalysisTableauSalesforce CRMProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModellingMaster Data ManagementRequirements GatheringSQLScriptingExcelData Quality AnalysisPerformance Insight ToolsRenewal Process DesignAutomation

Soft Skills

LeadershipOrganizational SkillsRelationship BuildingSelf-ManagementStakeholder Engagement

Tools & Technologies

TableauSalesforce CRMBI ToolsSnowflakeReporting Systems

Industry Keywords

SaaSEnterprise SalesCustomer LifecycleGo-To-Market StrategyRenewals Business

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Align renewal operations with go-to-market strategy across sales, finance, and business functions
Act as the strategic bridge between business stakeholders and technology teams
Design and improve renewal processes using automation, CRM platforms, and reporting systems
Build and maintain renewal forecasting models, pipeline visibility tools, risk signals, and performance insight dashboards
Oversee and optimize tools, systems, and processes for accuracy, scalability, and user adoption
Develop a deep understanding of policies, processes, systems, and data supporting the Global Retention and Renewals Business
Maintain and continuously improve renewals forecasting and performance insight tools
Gather requirements, own solution design, and partner with developers to deliver products meeting expectations and timelines
Guide teams through user acceptance testing of new tools and analytics
Coordinate operational deliverables across portfolios and align them with business calendars
Analyze sales and renewals trends, retention performance, and risk
Identify root causes of performance gaps using data-backed insights
Build working relationships across sales, finance, operations, and technical teams
Drive consistency and reliability and build trust in renewals data and tools
Apply foundational understanding of Cisco’s go-to-market strategy to contribute to team direction

Requirements

What you’ll need

5 years of related experience, or a Master’s degree plus 3 years of related experience
Strong understanding of data lifecycle management, data modelling, master data management, and requirements gathering
Data analysis skills, including identifying data quality issues and correlating them with data policies, processes, and systems
Current hands-on knowledge of data management and analytics solutions, such as Tableau or similar, BI tools, scripting, SQL, Snowflake, and Excel
Familiarity with Enterprise Sales Infrastructure, such as Salesforce CRM
Solid understanding of SaaS and/or Enterprise Sales business models
Understanding of customer lifecycle measures and financials associated with a technology/software-driven business
Strong leadership, project management, and organizational skills
Ability to build relationships and work with stakeholders with competing priorities
Ability to self-manage and work independently in a fast-paced environment with dynamic requirements and priorities
Ability to navigate all organizational levels and interact effectively and confidently with audiences of varying skill sets and authority

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available, subject to continued employment and vesting conditions
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees, subject to availability and business limitations
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family-member issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles, subject to Cisco’s policies
Sales employees may receive performance-based incentive pay, subject to the applicable Cisco plan
Opportunities to grow and build
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