Communications Manager – CX Organization

Cisco

Cisco Communications Manager shaping CX executive communications for networking and security technology. Creating narratives, campaigns, digital content, and measurable communications programs.

Posted 8/5/2026full-timeRemote • North Carolina • 🇺🇸 United StatesSeniorLead💰 $120,200 - $152,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing comprehensive communications strategies, with a strong focus on stakeholder engagement, content creation, and performance analysis. Proficient in managing multiple priorities in fast-paced environments while leveraging technology and data to enhance communication effectiveness.

Highest-signal resume keywords

7+ Years Experience In CommunicationsExceptional Writing And Editing SkillsStrong Analytical SkillsExperience In Integrated CommunicationsHigh Degree Of AI Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content CreationDigital MediaMarket ResearchPerformance Data AnalysisProject ManagementMessaging Document PreparationCampaign ManagementStakeholder CommunicationSocial Media StrategyExecutive Content Development

Soft Skills

Exceptional Organizational SkillsProactive MindsetStrong JudgmentAttention To DetailStorytelling Skills

Tools & Technologies

Reporting ToolsDigital Content PlatformsEditorial Calendar Management ToolsPerformance Measurement ToolsSocial Media Platforms

Industry Keywords

B2B EnvironmentTechnology OrganizationIntegrated CommunicationsAudience Growth CampaignsEmerging Platforms

About the role

Key responsibilities & impact

Support execution of critical communications plans for the CX team
Develop, manage, and deliver communications with stakeholders and subject matter experts
Create talking points, presentations, organizational announcements, social media, and digital content
Manage the CX Communications Editorial Calendar
Partner on audience growth campaigns across video, social media, newsletters, paid channels, and emerging platforms
Conduct market research and monitor industry trends
Create executive content including bylines, social media, and event presentations
Identify key audiences and effective communication channels
Track and measure executive communications programs and activities
Prepare messaging documents and briefing materials
Build and maintain project plans, timelines, milestones, and delivery trackers
Manage marketing calendars, campaign assets, and project timelines
Create content and execute ad hoc requests as needed

Requirements

What you’ll need

7+ years of experience in a communications role, ideally within technology or a B2B environment
Bachelor’s degree in Communications, Marketing, Business, or related field; or equivalent work experience
Proven ability to manage multiple, competing priorities
Exceptional writing, editing, and storytelling skills
Strong analytical skills and comfort working with performance data and reporting tools
Experience supporting multiple strategic priorities in a fast-paced environment
Interest and passion in podcasts, vodcasts, storytelling, and digital media
Experience in integrated communications, preferably within a technology organization or agency
High degree of AI fluency and ability to use technology to reimagine processes
Ability to relay technical information, data, and results
Exceptional organizational skills and attention to detail
Proactive, anticipatory mindset with strong judgment and discretion
Track record of driving effectiveness by setting objectives and modeling accountability

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Potential Cisco restricted stock unit grants, vesting following continued employment
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for non-sales roles, subject to Cisco policies