Consulting Engineering Technical Leader

Cisco

Technical Lead advising customers on Cisco's Business Critical Services, focusing on optical networking solutions. Collaborative role in Customer Experience team delivering high-value technical expertise.

Posted 7/29/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $130,200 - $180,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Optical Networking, including planning, design, and implementation of Cisco Optical SONET and DWDM systems. Proven ability to lead projects, provide customer support, and prepare technical documentation for successful project execution.

Highest-signal resume keywords

Optical Networking ExpertiseCisco Optical SONET and DWDM ImplementationProject Design and ImplementationCisco Transport Controller (CTC)Evolved Programmable Network Manager (EPNM)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Optical NetworkingCisco SONETCisco DWDMProject DesignImplementation ServicesTechnical DocumentationNCS1kNCS2kNCS4kIOS-XR

Soft Skills

Customer SupportTrusted Advisor

Industry Keywords

Business Critical ServicesTelecommunications EngineeringNetwork ArchitectureRisk ReductionInnovation

Tech Stack

Tools & technologies

iOS

About the role

Key responsibilities & impact

The Technical Leader is an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers
Business Critical Services combines the power of Cisco Analytics and Knowledge with the best in class technical expertise and consulting to drive value, innovation, and adoption in our customer’s network
Helping them to reduce risk, drive innovation, and maximize their network to meet business objectives
You will be the customer’s trusted advisor and subject matter expert helping the customer understand their network, how to reduce risks, and take advantage of the technology
You will work with Cisco Engineering to advocate for new innovation for your customer
As an Optical Technical Leader you will provide project design, implementation services and customer support as part of Cisco CX Team supporting Cisco NCS1k and NCS2k
In addition, you'll be responsible for: Architecting and crafting Cisco Optical Networks with NCS2k and NCS1k
Preparing technical documentation including HLD, LLD, NIP, and NRFU
Project Implementation, testing and handover for customer acceptance
Leading implementation of Optical Networking projects and MOPS
Daily customer support of Customers Optical Networks

Requirements

What you’ll need

At least 10+ years of Optical experience
Undergraduate degree in Telecommunications & Electronics Engineering or IT areas a plus
More than 7 years of experience doing planning, design, and implementation of Cisco Optical SONET and DWDM networking
Experience with Cisco Business Critical Services of Optical networking
Experience with CTC (Cisco Transport Controller) and EPNM (Evolved Programmable Network Manager)
Experience with NCS1k, NCS2k, NCS4k and IOS-XR
Ability to travel (10%)

Benefits

Comp & perks

medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
eligibility to earn annual bonuses for non-sales roles