Consulting Engineering Technical Leader

Cisco

Technical Leader delivering Business Critical Services for Cisco, helping customers reduce risk and maximize network value. Collaborating with talented Consulting Engineers and advocating for innovation.

Posted 7/29/2026full-timeRemote • North Carolina, Texas • 🇺🇸 United StatesSenior💰 $130,200 - $180,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Optical Networking, including planning, design, and implementation of Cisco Optical SONET and DWDM systems. Proven ability to provide customer support and act as a trusted advisor in delivering Business Critical Services.

Highest-signal resume keywords

Optical Networking ExperienceCisco Optical SONET ImplementationCisco DWDM NetworkingCTC (Cisco Transport Controller)EPNM (Evolved Programmable Network Manager)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Optical NetworkingCisco Optical SONETCisco DWDMNetwork DesignNetwork ImplementationCisco NCS1kCisco NCS2kCisco NCS4kIOS-XRTelecommunications Engineering

Soft Skills

Customer SupportTrusted AdvisorInnovation Advocacy

Industry Keywords

Business Critical ServicesTelecommunicationsElectronics EngineeringNetwork Management

Tech Stack

Tools & technologies

iOS

About the role

Key responsibilities & impact

The Technical Leader is an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers
Helping them to reduce risk, drive innovation, and maximize their network to meet business objectives
You will be the customer’s trusted advisor and subject matter expert helping the customer understand their network
Advocate for new innovation for your customer
Provide project design, implementation services and customer support as part of Cisco CX Team supporting Cisco NCS1k and NCS2k
Daily customer support of Customers Optical Networks

Requirements

What you’ll need

At least 10+ years of Optical experience
Undergraduate degree in Telecommunications & Electronics Engineering or IT areas a plus
More than 7 years of experience doing planning, design, and implementation of Cisco Optical SONET and DWDM networking
Experience with Cisco Business Critical Services of Optical networking
Experience with CTC (Cisco Transport Controller) and EPNM (Evolved Programmable Network Manager)
Experience with NCS1k, NCS2k, NCS4k and IOS-XR
Ability to travel (10%)

Benefits

Comp & perks

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time
sick time off
additional paid time away may be requested for emergency issues
optional 10 paid days per full calendar year to volunteer
annual bonuses for non-sales roles