Sales Operations Manager

Cisco

Sales Operations Manager optimizing forecasting, dashboards and go-to-market execution for Splunk’s security and observability platform. Supporting territory design, quota setting and partner-channel performance.

Posted 8/5/2026full-timeRemote • Colorado, Minnesota, New Jersey, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $115,900 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales forecasting, data analysis, and the use of CRM and BI tools to drive sales performance and operational efficiency. Capable of collaborating across teams to develop go-to-market strategies and optimize sales processes.

Highest-signal resume keywords

Sales Operations ManagementSalesforce ProficiencyAdvanced Excel SkillsBusiness Intelligence ToolsAnalytical Problem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ForecastingData AnalysisSales Performance MetricsPipeline Health AnalysisQuota SettingSLA MonitoringKPI EstablishmentAI IntegrationAutomationReporting Systems

Soft Skills

Excellent Communication SkillsAttention to DetailProject ManagementCollaborationPresentation Skills

Tools & Technologies

SalesforceTableauBI ToolsCRM Software

Industry Keywords

Sales OperationsBusiness OperationsGo-To-Market StrategyDemand GenerationTerritory Design

Tech Stack

Tools & technologies

SplunkTableau

About the role

Key responsibilities & impact

Own end-to-end management of the sales forecasting process, including data analysis and recommendations to sales leadership
Build and maintain dashboards and reports in Salesforce and other BI tools
Analyze sales performance metrics, pipeline health and forecast accuracy
Integrate operational insights from multiple domains to advise leadership
Support annual planning, territory design and quota setting within Splunk Americas Sales and Partner organizations
Analyze partner demand generation, pipeline health, velocity and conversion to hit quarterly targets
Establish and monitor SLAs and KPIs for accountability and alignment
Establish an operating cadence to drive consistency and predictability across the sales organization
Streamline the end-to-end sales process using AI, automation, Salesforce and reporting systems
Advise sales and partner leaders on go-to-market strategy and decisions
Collaborate with sales, channel, marketing, finance and customer success teams on strategy, messaging and go-to-market initiatives

Requirements

What you’ll need

3+ years of experience in Sales Operations, Business Operations or a relevant function
Bachelor’s degree in Business, Marketing or a related field
High proficiency with CRM software, such as Salesforce
Advanced Excel skills
Experience with business intelligence tools, such as Tableau
Strong analytical and problem-solving skills
Ability to interpret complex data and translate insights into action
Excellent written and verbal communication skills
Ability to present complex findings to technical and non-technical audiences
Exceptional attention to detail
Ability to manage multiple projects and priorities in a fast-paced environment

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program with no defined limit for eligible exempt employees
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses may be available for non-sales roles
Performance-based incentive pay for employees on sales plans
Opportunities to grow and build
Global network and collaborative team environment