Customer Project Manager

Cisco

Project Manager on the ThousandEyes Professional Services team, leading customer implementations through delivery. Ensuring projects are scoped, planned, executed with clarity, and delivering measurable business outcomes.

Posted 7/24/2026full-timeKrakow • 🇵🇱 PolandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading IT software implementation projects, ensuring successful delivery through effective project management and cross-team collaboration. Proficient in developing practical project plans and aligning stakeholders to enhance the customer experience.

Highest-signal resume keywords

Project Management ExperienceIT Software ImplementationSaaS DeploymentsREST APIsCross-Team Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementIT Software ImplementationWeb TechnologiesSaaSREST APITroubleshootingProject PlanningStakeholder AlignmentDeployment GoalsCustomer Experience

Soft Skills

LeadershipCommunicationCollaborationProblem-SolvingOrganizational Skills

About the role

Key responsibilities & impact

Lead customer implementations from kickoff through successful delivery
Coordinate across customers, consultants, sales, customer success, and technical teams
Turn complex deployment goals into practical project plans
Drive alignment with stakeholders and create a consistent customer experience

Requirements

What you’ll need

Minimum 3-4+ years of project management experience
Direct experience leading all phases of the IT software implementation project lifecycle
Experience running multiple projects simultaneously with cross-team dependencies
Familiarity with web technologies, SaaS deployments, REST APIs, and basic troubleshooting concepts

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Professional development