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Cisco

Client Director, GES

Cisco

Client Director responsible for developing customer success plans and leading sales teams at Cisco's Global Enterprise Segment. Driving strategies for key customer outcomes and managing large accounts.

Posted 7/21/2026full-timeRemote • Massachusetts, New Jersey, New York, North Carolina • 🇺🇸 United StatesLead💰 $406,600 - $513,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing and executing customer success plans while managing sales teams and relationships with senior executives. Proven ability to close large strategic deals and lead high-performance teams in a matrix-managed environment.

Highest-signal resume keywords
Leadership ExperienceCustomer Success StrategyAccount ManagementExecutive CommunicationCisco Technologies Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Strategy DevelopmentAccount ManagementDeal ClosingCustomer Relationship ManagementPerformance Management
Soft Skills
Excellent CommunicationPolitical SavvyPersuasion SkillsTeam LeadershipAdaptability
Certifications & Qualifications
BA Degree or Equivalent Work Experience
Industry Keywords
Customer SuccessSales LeadershipCIO Relationship ManagementCSO Relationship ManagementCTO Relationship Management

About the role

Key responsibilities & impact
  • developing and executing comprehensive customer success plans
  • managing sales teams across IT and business unit groups
  • developing and managing relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO) and Chief Technology Officer (CTO)
  • exceeding bookings goal and managing operating expenses
  • attracting, developing, and retaining high-performance account team talent
  • strategically leading and influencing your team through a matrix-managed team culture
  • consistently striving to improve and reinvent yourself

Requirements

What you’ll need
  • BA degree or equivalent work experience
  • 5+ years in leadership roles selling solutions to senior executives
  • Demonstrated track record managing large accounts
  • Specific examples of closing large, strategic deals to global customers
  • Strong executive presence, polish, and political savvy
  • Excellent communication skills and ability to persuade
  • Adept at balancing intense short-term pressures with long-term goals
  • Understanding a broad range of Cisco technologies

Benefits

Comp & perks
  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year
  • flexible vacation time off program
  • 80 hours of sick time off
  • optional 10 paid days per full calendar year to volunteer
  • annual bonuses for non-sales roles
  • performance-based incentive pay on top of their base salary