Renewals Specialist

Cisco

Collaboration Renewals Specialist driving growth in renewals sales and crafting customer experiences. Collaborating closely with customers, partners, and internal teams at Cisco's innovative technology solutions.

Posted 7/18/2026full-timeMadrid • 🇪🇸 SpainMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving renewals sales and enhancing customer renewal experiences, with a strong focus on collaboration and managing high-volume portfolios. Proficient in utilizing CRM tools like Salesforce to identify sales opportunities and address customer needs effectively.

Highest-signal resume keywords

Fluency In French And English5+ Years Of Sales ExperienceSalesforce.com ProficiencyCollaboration Portfolio KnowledgeAdvanced Critical Thinking Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ManagementRenewals SalesCustomer SuccessAccount ManagementSales Pipeline DevelopmentCross-Sell And Up-Sell StrategiesObjection HandlingAdoption Barrier ResolutionHigh-Volume Portfolio ManagementSales Tracking

Soft Skills

CollaborationCommunicationProblem-Solving

Tools & Technologies

SalesforceGong

Industry Keywords

Cisco Collaboration PortfolioCustomer Value PropositionSales Opportunities

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Responsible for driving growth in renewals sales and crafting a successful customer renewal experience
Share customer value propositions for Collaboration offers
Address objections, adoption barriers, competitive risks
Collaborate closely with customers, partners and internal teams
Build, develop, and execute a sales pipeline based on renewals
Lead and build sales opportunities; identify cross-sell and up-sell opportunities

Requirements

What you’ll need

Fluency in French and English, including written and verbal communication
5+ years of experience in sales, renewals, sales support, customer success, or account management
Proven track record of managing high-volume portfolios
Experience using a CRM or sales tracking tool, such as Salesforce.com
Previous experience working with Salesforce and Gong
Demonstrates advanced critical thinking skills
In-depth knowledge of Cisco’s Collaboration portfolio

Benefits

Comp & perks

Creative, flexible and award-winning working environment
Commitment to giving back to local communities