Renewals Manager

Cisco

Customer Experience Renewal Manager at Cisco focusing on customer transformation through renewal contracts. Managing customer relationships to drive timely contract closures and minimize financial attrition.

Posted 7/18/2026full-timeCalifornia • 🇺🇸 United StatesMid-LevelSenior💰 $103,000 - $175,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the end-to-end renewal lifecycle, including contract negotiations and leveraging AI tools to enhance operational efficiency. Proven ability to identify growth opportunities and exceed sales targets through strong interpersonal and negotiation skills.

Highest-signal resume keywords

End-To-End Renewals Cycle ExperienceCRM Tools ExperienceStrong Negotiation SkillsSales Target AchievementAI Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Renewal Contracts ImplementationFinancial AssessmentsProcess ManagementSales ExperienceUp-Selling

Soft Skills

Interpersonal Skills

Tools & Technologies

SFDC

Certifications & Qualifications

BA/BS (or Equivalent)

Industry Keywords

Procurement ProcessesGrowth OpportunitiesContract Closures

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

drive consistent growth on ATR by identifying expansion opportunities
serve as the primary point of contact for the field
oversee the end-to-end renewal lifecycle
develop a deep understanding of customer and partner procurement processes
conduct rigorous process management and financial assessments

Requirements

What you’ll need

BA/BS (or equivalent)
5+ years of proven experience in implementing renewal contracts for software and services
previous sales experience
end-to-end renewals cycle experience including up-sells and timely contract closures
experience with CRM tools (i.e., SFDC)
strong negotiation and interpersonal skills
consistent track record of meeting or exceeding sales targets
advanced proficiency in leveraging AI tools for daily operations

Benefits

Comp & perks

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time for non-exempt employees
flexible vacation time off program for exempt employees
80 hours of sick time off provided on hire date
additional paid time away for emergency issues
optional 10 paid days to volunteer
performance-based incentive pay