Leader, Workplace Services – Governance

Cisco

Workplace services leader driving Cisco’s corporate real estate, facilities, vendor governance, and smart-building strategy. Leading procurement, workplace transformation, and cross-functional delivery.

Posted 9/9/2026full-timeRTP • North Carolina • 🇺🇸 United StatesSenior💰 $155,500 - $226,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Corporate Real Estate and Facility Management operations, with a strong focus on managing vendor relationships and leading workplace initiatives. Proficient in utilizing data and AI-driven insights to enhance employee experience and drive strategic workplace solutions.

Highest-signal resume keywords

Corporate Real Estate (CRE) ExpertiseFacility Management (FM) OperationsVendor Relationship ManagementWorkplace Initiative StrategyData Analysis and AI Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract NegotiationProcurement ManagementWorkplace Technology Support ModelsSmart Building TechnologiesSentiment AnalysisBid ManagementPerformance ManagementWorkplace Service DeploymentMarket AnalysisGovernance Dispute Resolution

Soft Skills

LeadershipCollaborationInterpersonal SkillsChange ManagementCultural Building

Industry Keywords

Workplace SolutionsEmployee ExperienceGlobal Matrix OrganizationIntegrated Workplace SolutionsMarket Trends

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Drive workplace initiative strategy from concept through execution
Align initiatives with Cisco’s Connected Workplace vision and business requirements
Lead complex procurement events, contract negotiations, and agreements
Ensure third-party services and workplace deployments meet quality, employee experience, and innovation standards
Manage vendor relationships and partnerships
Liaise between Workplace Resources and internal stakeholders including Global Procurement Services and Legal
Lead Core – Context and Go to Market Strategy sessions
Analyze data and user feedback to improve workplace services
Apply AI-driven sentiment analysis and workplace metrics to enhance employee productivity
Use AI and agentic AI for scope development, bid management, bid normalization, analysis, and insights
Identify and deploy smart building technologies
Develop workplace technology support models
Collaborate across internal teams and external vendors to deliver workplace solutions

Requirements

What you’ll need

Proven experience in Corporate Real Estate (CRE) and Facility Management (FM) operations
Proven expertise managing large-scale vendor relationships, workplace events, and services
Understanding of current market conditions and risks related to CRE and FM vendors
Experience resolving contractual or governance-related escalations and disputes
Experience leading and scaling teams in complex environments
Experience with talent development, performance management, and collaborative culture building
Experience involving Procurement, Sales, and integrated workplace solutions
Strong leadership track record driving workplace initiatives from strategy through market launch
Background managing workplace service deployments
Ability to work in in-person and virtual environments
Onsite presence 2–3 days per week
Ability to align workplace solutions with long-term business objectives and market trends
Ability to navigate a global matrix organization and work across time zones
Proficiency using data to address operational challenges and improve employee experience
Excellent collaboration and interpersonal skills
Ability to operate amid change and reprioritization in a fast-paced global environment

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
Cisco restricted stock unit grants may be available
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year for non-exempt employees
Flexible vacation time off program for exempt employees, with no defined limit subject to availability and business limitations
80 hours of sick time off provided on hire date and each January 1st thereafter
Up to 80 hours of unused sick time carried forward
Additional paid time away for critical or emergency family issues
Optional 10 paid days per full calendar year to volunteer
Annual bonuses for non-sales roles, subject to Cisco’s policies