Operations Manager, Japanese Language Proficiency

Cisco

Operations Manager managing commerce operations for Cisco, requiring Japanese proficiency and cross-functional collaboration. Focusing on operational advisory, process improvement, and stakeholder engagement.

Posted 7/7/2026full-timeBangalore • 🇮🇳 IndiaSeniorLeadWebsite

About the role

Key responsibilities & impact

Attend forecast calls to identify and understand key priorities for the week, month, and quarter
Accountable for weekly commit operationalization, coordinating with cross-functional teams
Provide field/customer operations advisory, enablement, and change management regarding tools, policies, and processes
Manage the quality of bookings and backlog management, including analysis and resolution
Conduct Stakeholder Operational Business Reviews
Advise sales teams on Cisco’s crediting and compensation policies

Requirements

What you’ll need

Bachelor’s degree or equivalent
7 plus years of related experience in related field
Proficiency in Japanese (Written and Verbal)
Project Management Certificate is a plus
Knowledge of End-to-End (E2E) field operational processes
Experience working within a channel business structure
Proven ability to drive cross-functional and/or global initiatives
Experience leading change management in environments undergoing significant business transformation

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Change ManagementOperational AnalysisBacklog ManagementStakeholder Business ReviewsField Operations Advisory

Soft Skills

CollaborationCommunicationAdvisory Skills

Certifications

Project Management Certificate