Human Resources Benefits Administrator

Cisco

Benefits Administrator responsible for administering employee benefits and managing leave of absence programs at Great American Insurance Group. Focusing on regulatory compliance and employee service in a hybrid work environment.

Posted 6/25/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Administer employee benefits programs, including medical, dental, vision, life, retirement, and other voluntary plans in accordance with company policy and regulatory requirements.
Coordinate and manage leave of absence programs, including FMLA, ADA, short-term and long-term disability, and personal leave.
Track, document, and communicate leave status updates to employees, managers, and other stakeholders.
Serve as a primary point of contact for employee inquiries related to benefits enrollment, eligibility, coverage, and claims.
Partner with external vendors to ensure timely resolution of issues.
Support processing of qualified changes in status, retirements, and death claims.
Assist in planning and executing wellness initiatives (e.g., flu shots, biometric screenings, and mammograms).
Maintain accurate employee benefit records through audits, data validation, and reporting.
Identify opportunities to improve processes and optimize efficiency within benefits administration.
Participate in rotating coverage for employee calls and shared inbox management.
Perform other duties as assigned.

Requirements

What you’ll need

High School Diploma or Associate’s degree in Human Resources, Business Administration, or a related field (or equivalent experience) required
Generally, 3–5 years of Human Resources experience, preferably in benefits administration
Experience supporting leave of absence programs (e.g., FMLA, disability) preferred
Working knowledge of employee benefits and applicable regulations, including ERISA, COBRA, HIPAA, and ACA
Strong organizational skills and attention to detail with the ability to manage multiple responsibilities
Excellent written and verbal communication skills, with a professional and empathetic approach
Ability to handle confidential information with discretion and apply sound judgment in problem-solving.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefits administrationleave of absence managementdata validationreportingprocess improvement

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationproblem-solvingempathydiscretion

Certifications

High School DiplomaAssociate’s degree in Human ResourcesAssociate’s degree in Business Administration