Senior Claims Specialist

Cisco

Senior Claims Specialist managing claims and evaluations for Summit, focusing on workers’ compensation insurance. Collaborating with external partners and handling negotiations within the defined authority limits.

Posted 6/19/2026full-timeGainesville • North Carolina, South Carolina, Tennessee • 🇺🇸 United StatesSenior💰 $69,600 - $92,400 per yearWebsite

About the role

Key responsibilities & impact

Manages an inventory of claims to evaluate compensability/liability
Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages
Determines and negotiates appropriate claim settlements/reserves within prescribed authority
May attend arbitrations, mediations, depositions, or trials
Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
Performs other duties as assigned.

Requirements

What you’ll need

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
Generally, a minimum of 5 years of experience in property and casualty claims handling
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
Strong analytical, negotiation, and problem-solving skills
Knowledge of insurance policies, coverage, and claims handling procedures
Ability to organize and prioritize caseloads, ensuring timely resolution of claims
Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations
Proven ability to handle confidential information with discretion.

Benefits

Comp & perks

Medical, dental, and vision coverage
Wellness plans
Parental leave
Adoption assistance
Tuition reimbursement
Paid Time Off and paid holidays
401(k) plan with company match
Employee stock purchase plan
Commuter benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingnegotiationanalytical skillsproblem-solvingcoverage determinationliability evaluationsettlement negotiationclaims investigationpayment authorizationcase management

Soft Skills

interpersonal skillscommunication skillsorganizational skillsrelationship buildingleadershipdiscretionprioritizationtimely resolution

Certifications

Bachelor’s DegreeAssociate in Claims (AIC)