Communications Intelligence Manager

Cisco

Communications Intelligence Manager transforming complex datasets into actionable narratives. Driving strategic business decisions for Cisco’s Global Communications organization.

Posted 6/17/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $151,200 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

support a modern, AI-enabled approach to insights
orchestrate the tracking of global digital and media coverage & performance
identify emerging trends and potential risks
serve as Communications Intelligence point of contact for the international team’s earned media efforts
quantify the effectiveness of global communications strategies
act as the subject matter expert for intelligence tech stack
lead the testing and optimization of tracking tools
manage complex project timelines and deliverables
act as a strategic advisor to cross-functional teams
lead the development of high-impact data visualizations and executive presentation reporting
drive deep-dive research to uncover the root causes behind data trends
architect predictive dashboards and models
lead the testing and integration of advanced AI-enabled tools

Requirements

What you’ll need

5+ years of experience in communications, data analytics, or market research
demonstrated experience managing or supporting earned media programs
advanced proficiency in data visualization tools (e.g., Tableau, Power BI) and statistical analysis
ability to translate complex datasets into clear, compelling narratives
demonstrated ability to 'connect the dots' between macro trends and business objectives
exceptional written and verbal communication skills
advanced command of Microsoft Office (Excel, PowerPoint)
familiarity with media monitoring tools (e.g., Sprinklr, Meltwater) and AI-driven analytics platforms
experience managing project timelines and driving alignment across cross-functional teams

Benefits

Comp & perks

medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year for non-exempt employees
flexible vacation time off program for exempt employees
sick time off provided on hire date and each January 1st
additional paid time away may be requested for family emergencies
optional 10 paid days per calendar year to volunteer
annual bonuses for non-sales roles
performance-based incentive pay for sales roles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsdata visualizationstatistical analysispredictive modelingearned media programsproject managementAI-enabled toolsdata storytellingtrend analysisdashboard development

Soft Skills

strategic advisingcommunicationcollaborationproblem-solvingnarrative developmentresearchoptimizationleadershiptime managementadaptability