Senior Workers Comp Claims Specialist

Cisco

Workers Comp Senior Claims Specialist managing highly complex claims for the transportation insurance sector. Leading investigations and negotiations for claim settlements within assigned authority limits.

Posted 5/28/2026full-timeWORK AT HOME • California • 🇺🇸 United StatesSenior💰 $90,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Manages a large inventory of highly complex claims to evaluate compensability/liability
Strategically orchestrates and leads comprehensive claims investigations
Analyzes and negotiates appropriate claim settlements/reserves
May attend arbitrations, mediations, depositions, or trials
Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners
Authorizes payments in accordance with assigned authority limit
Maintains accurate and detailed claim files
May have responsibility for performance and coaching of staff

Requirements

What you’ll need

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
generally, a minimum of 13 years of experience in property and casualty claims handling
completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
excellent analytical, negotiation, and problem-solving skills
expert knowledge of insurance policies, coverage, and claims handling procedures
knowledge of industry laws and regulations
advanced ability to organize and prioritize caseloads
excellent interpersonal and communication skills
proven ability to handle confidential information with discretion
recognized as a subject matter expert within the company

Benefits

Comp & perks

medical, dental, and vision coverage
wellness plans
parental leave
adoption assistance
tuition reimbursement
Paid Time Off and paid holidays
401(k) plan with company match
employee stock purchase plan
commuter benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingnegotiationanalytical skillsproblem-solvinginsurance policiescoverage analysisclaims proceduresarbitrationmediationdeposition

Soft Skills

interpersonal skillscommunication skillsorganizational skillsprioritizationdiscretionleadershipcoaching

Certifications

Bachelor’s DegreeAssociate in Claims (AIC)