Change Management Manager

Cisco

Change Management Lead responsible for localizing global sales strategies at Cisco. Collaborating with leadership to ensure successful adoption of changes across the Americas.

Posted 5/26/2026full-timeRemote • California, Colorado, North Carolina, Oregon, Texas • 🇺🇸 United StatesSeniorLead💰 $133,200 - $168,800 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with the Global Change Management team to understand core transformation strategies, timelines, and global objectives.
Translate global initiatives into actionable, localized change plans that align with the specific priorities and sales rhythms of the Americas Region.
Conduct regional/functional impact assessments to identify specific adoption barriers, persona nuances, and resistance points unique to your area.
Design and execute localized communication, training, and support strategies that drive adoption of new tools and AI-powered workflows.
Orchestrate the deployment of change interventions, ensuring that local sales teams are effectively enabled and motivated to adopt new 'ways of working.'
Build and maintain strong, collaborative relationships with the Americas Region leadership to ensure buy-in and alignment with sales objectives.
Act as the primary point of contact for local leaders to voice concerns or challenges, facilitating open dialogue and addressing objections with empathy and clarity.
Monitor regional/functional adoption metrics and KPIs, providing the global team with critical insights on the effectiveness of transformation initiatives.
Analyze local data and qualitative feedback to identify trends and performance gaps, helping to refine and optimize global strategies for future rollouts.

Requirements

What you’ll need

BA/BS (or equivalent) with 7+ years of proven experience in Change Management, Sales Operations, or Organizational Development.
Demonstrated success in working within a global, matrixed organization to drive regional or functional adoption.
Experience in driving the organizational change, adoption of AI-powered workflows, CRM platforms, or complex sales enablement technology.
Deep expertise in change management methodologies such as Prosci ADKAR certification.
Strong proficiency in program management tools and the ability to translate data into actionable local insights.
Relevant professional certifications such as Prosci or CCMP are highly preferred.
Direct experience working with sales leadership within the Americas Region market or business unit.
Exceptional influencing and communication skills, with the ability to bridge the gap between global mandates and local execution.

Benefits

Comp & perks

medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year
flexible vacation time off program
80 hours of sick time off
optional 10 paid days per full calendar year to volunteer
annual bonuses for non-sales roles
performance-based incentive pay for sales roles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Change ManagementSales OperationsOrganizational DevelopmentAI-powered workflowsCRM platformsSales enablement technologyProgram managementData analysisImpact assessmentsAdoption metrics

Soft Skills

CollaborationInfluencingCommunicationEmpathyOpen dialogueRelationship buildingMotivationAdaptabilityProblem-solvingClarity

Certifications

Prosci ADKARCCMP