Software Engineering Technical Leader – Observability Platforms

Cisco

Technical Leader focusing on observability platform services at Splunk, a Cisco company. Develop and support monitoring systems with a strong emphasis on software engineering and site reliability.

Posted 5/25/2026full-timeRemote • Colorado, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $174,700 - $253,400 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDockerEC2GoGoogle Cloud PlatformKubernetesLinuxPrometheusPythonSplunkTerraform

About the role

Key responsibilities & impact

Developing and supporting critical monitoring systems.
Helping external teams instrument and improve observability
Maintaining a large knowledge base and how-to guides for consumers of our platform
Helping to set a direction for the company’s monitoring strategy and reducing the operational burden for our team and company.
Influencing the team's road map and quarterly plans, balancing both platform needs, requests from users, and long term company goals.

Requirements

What you’ll need

Must be a US Citizen as the team has responsibilities in FedRAMP environments.
Bachelors + 12 years of related experience, or Masters + 10 years of related experience, or PhD + 8 years of related experience.
A mix of experience in Software Engineering, Site Reliability Engineering, and Observability.
Experience supporting customers in a SaaS environment.
Excellent communication skills and a history of collaborating effectively with cross-functional teams.
Experience in crafting and delivering software as a service and working with cloud infrastructure services such as AWS EC2, S3, Kubernetes, etc.
Experience working with multiple cloud providers (like AWS, GCP, and Azure).
Implemented multiple types of observability (logs, metrics, events, telemetry) for large-scale software deployments.
Experience with some mix of Linux, Docker, Kubernetes, Golang, Python, Terraform, Prometheus, Splunk, DevOps or SRE concepts, Timeseries databases, Distributed computing paradigms.
Experience supporting large-scale, distributed, or business-critical systems.
Experience as a technical leader at a team or project level, including guiding design decisions and driving execution.
Experience working within developer platforms or infrastructure platform teams.

Benefits

Comp & perks

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
additional paid time away may be requested to deal with critical or emergency issues for family members
optional 10 paid days per full calendar year to volunteer
annual bonuses subject to Cisco’s policies.

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Hard Skills & Tools

Software EngineeringSite Reliability EngineeringObservabilitySaaSAWS EC2AWS S3KubernetesGolangPythonTerraform

Soft Skills

communicationcollaborationtechnical leadershipinfluencingguiding design decisions