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Cisco

Senior Claims Representative, Bond Division

Cisco

Senior Claims Representative/Specialist investigating and adjusting surety bond claims for Great American Insurance Group in Cincinnati, OH. Overseeing litigation and ensuring claims compliance with state and legal requirements.

Posted 5/22/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Investigates, evaluates and adjusts surety bond claims
  • Reviews and evaluates coverage and/or liability
  • Secures all necessary information and parties’ positions to investigate assigned claims
  • Retains and directs approved consultants and outside counsel to assist in the investigation of claims
  • Manages litigation process for claims that result in litigation
  • Responsible for maintaining cost controls and overseeing the work of outside counsel
  • Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort
  • Establishes and maintains timely and accurate loss reserves
  • Prepares periodic reports and financial evaluations
  • Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority
  • Ensures that claims payments are issued in a timely and accurate manner
  • Ensures compliance with claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements

Requirements

What you’ll need
  • Bachelor’s Degree or equivalent experience
  • 5+ years of related experience
  • Knowledge of construction, legal, and accounting processes is a plus

Benefits

Comp & perks
  • competitive benefits packages for full-time and part-time employees*
  • Full-time employees have access to medical, dental, and vision coverage
  • wellness plans
  • parental leave
  • adoption assistance
  • tuition reimbursement
  • Paid Time Off and paid holidays
  • 401(k) plan with company match
  • employee stock purchase plan
  • commuter benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
claims investigationcoverage evaluationliability assessmentlitigation managementcost controlloss reserves managementfinancial evaluationsettlement negotiationregulatory compliance
Soft Skills
communicationorganizationalanalyticalproblem-solvingnegotiation
Certifications
Bachelor’s Degree