Commercial Insurance Account Representative

Cisco

Account Representative at Vanliner Insurance Company serving as liaison between brokers and underwriting teams. Responsible for account retention, marketing campaigns, and customer engagement with a focus on the moving and storage industries.

Posted 5/21/2026full-timeRichfield • Ohio • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Serves as a liaison between brokers and underwriting teams to negotiate and prepare renewals, proposals and account servicing materials.
Maintains strong relationships with brokers by providing responsive, knowledgeable, and solutions-oriented service.
Promotes additional coverage/programs to existing accounts.
Drives account retention and growth, proactively managing renewals and supporting seamless client onboarding and account setup and documentation.
Conducts market research and networks to identify trends, customer needs, and competitive landscape.
Participates in collaborating with management and internal resources to create and execute marketing campaigns across various channels, including digital, print, and social media.
Engages with existing and prospective new customers and brokers to build relationships to achieve the targeted profit goals of the division.
Additionally, May assist with coordinating/transferring books of business and ongoing contract management.
Responsible for achieving premium development and retention/persistency goals.
Promotes the Company’s brand at events, trade shows, and through ongoing broker and client engagement through digital platforms to increase brand visibility and recognition.
May prepare reports to analyze and develop existing business profile/mix and the quality and quantity of new business.
Performs other duties as assigned.

Requirements

What you’ll need

Bachelor’s Degree in Marketing, Business, Communications, or a related field or equivalent experience.
Generally, a minimum of 6 months of experience in a marketing role, preferably within a similar industry.
May require insurance licensure or FINRA Series 6 depending on product line.
Familiar with marketing principles and practices.
Excellent written and verbal communication skills.
Proficiency in marketing software and tools, such as CRM systems, email marketing platforms, and social media management tools.
Creative mindset with the ability to think outside the box.
Strong analytical skills and attention to detail.
May require day and overnight travel (10-20%) to visit agents, brokers, or clients.

Benefits

Comp & perks

We offer competitive benefits packages for full-time and part-time employees*.
Full-time employees have access to medical, dental, and vision coverage.
Wellness plans.
Parental leave.
Adoption assistance.
Tuition reimbursement.
Paid Time Off and paid holidays.
A 401(k) plan with company match.
An employee stock purchase plan.
Commuter benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing principlesaccount servicingmarket researchpremium developmentcontract managementanalytical skillscustomer needs analysiscompetitive landscape analysisbrand visibilityreport preparation

Soft Skills

relationship managementsolutions-oriented servicecommunication skillscreative mindsetattention to detailcollaborationnegotiationproactive managementcustomer engagementteamwork

Certifications

Bachelor’s Degree in MarketingBachelor’s Degree in BusinessBachelor’s Degree in Communicationsinsurance licensureFINRA Series 6