Customer Experience Project Specialist I

Cisco

Project Specialist supporting project management initiatives and aligning outcomes with Cisco's business objectives. Collaborating with teams to enhance market positioning through efficient project execution.

Posted 5/14/2026full-timeRTP • Illinois, North Carolina, Texas, Virginia • 🇺🇸 United StatesSeniorLead💰 $77,600 - $113,300 per yearWebsite

About the role

Key responsibilities & impact

Execute project management skill sets and methodologies to address long-term opportunities that impact and improve the business
Assist in all project management cycles, including quantitative and qualitative analysis, forecast market trends to identify risks and issues and work toward innovation and operational success
Identify process gaps and process implementation planning
Support and further build change management processes
Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products

Requirements

What you’ll need

Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associates, Apprenticeship, Boot Camp, or Certification in a specialized program + 1 year of relevant experience, High School Diploma + 2 years of relevant experience) or Bachelors + 0 years of relevant experience
Relevant fields include: Business, Supply Chain, Communications, Mathematics, Finance, Industrial Engineering, Statistics, etc.
Proven track record of initiating and leading projects
Demonstrated leadership abilities through roles in student organizations or significant involvement in extracurricular activities
Exceptional spelling and grammar skills, ensuring high-quality and error-free content in all communications
Able to legally live and work in the country for which you’re applying, without visa support or sponsorship.

Benefits

Comp & perks

Medical, dental and vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday
1 paid day off for employee’s birthday
Year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
Flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
Optional 10 paid days per full calendar year to volunteer
Eligibility to earn annual bonuses (non-sales roles)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementquantitative analysisqualitative analysismarket trend forecastingprocess implementationchange managementrisk identificationinnovationoperational success

Soft Skills

leadershipcollaborationcommunicationproblem-solvingattention to detail

Certifications

Associates degreeApprenticeshipBoot Camp certificationspecialized program certification