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About the role
Key responsibilities & impact- Provide leadership and strategic direction for a team of approximately 15 professionals managing the organization’s most complex and highest exposure casualty claims.
- Establish and reinforce disciplined claim and litigation strategies, with particular focus on early identification of value-driving facts, exposures, venues, and damages.
- Engage selectively in high-exposure and critical litigated matters to ensure appropriate investigation, reserving discipline, and defensible outcomes, intervening to prevent adverse or unexpected results when necessary.
- Direct and oversee litigation management, maintaining close engagement with defense counsel to ensure alignment on strategy, preparation, budgeting, and resolution planning.
- Hold defense counsel accountable for performance, efficiency, and results, including participation in panel selection and ongoing evaluation.
- Lead and develop a seasoned claims team through clear expectations, effective coaching, and direct, meaningful performance management.
- Advance consistency, planning, and execution across the team while guiding professionals through operational and systems transitions, including ClaimCenter implementation.
- Partner with senior Claims leadership and enterprise stakeholders to support aligned strategies, informed decision-making, and effective communication on significant exposures.
Requirements
What you’ll need- Extensive experience handling complex, high-exposure casualty matters, gained through senior insurance carrier claims leadership and/or substantial litigation practice involving serious bodily injury and liability disputes.
- Demonstrated success managing highly litigated matters with significant severity, complexity, and visibility, including responsibility for strategy, evaluation, and resolution.
- Proven leadership experience guiding experienced professionals, with accountability for outcomes, strategy, and performance.
- Advanced technical judgment in liability analysis, damages evaluation, litigation strategy, negotiation, and risk assessment.
- Ability to operate effectively in ambiguous, high-stakes situations requiring disciplined analysis, sound judgment, and timely decision-making.
Benefits
Comp & perks- We offer competitive benefits packages for full-time and part-time employees.
- Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
- Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
litigation managementliability analysisdamages evaluationnegotiationrisk assessmentclaims strategyperformance managementinvestigation techniquesbudgetingresolution planning
Soft Skills
leadershipcoachingstrategic directioneffective communicationdecision-makingaccountabilityoperational planningteam developmentperformance evaluationadaptability