Developing and supporting critical monitoring systems
Helping external teams implement monitoring
Helping to set a direction for the company’s monitoring strategy and reducing the operational burden for our team and company

Requirements

Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience
A mix of experience in Software Engineering, Site Reliability Engineering, and Observability
Experience supporting customers in a SaaS environment
Excellent communication skills and a history of collaborating effectively with cross-functional teams
Experience in crafting and delivering software as a service and working with cloud infrastructure services such as AWS EC2, S3, Kubernetes, etc.
Experience working with multiple cloud providers (like AWS, GCP, and Azure)
Implemented multiple types of observability (logs, metrics, events, telemetry) for large-scale software deployments
Experience with some mix of Linux, Docker, Kubernetes, Golang, Python, Terraform, Prometheus, Splunk, DevOps or SRE concepts, Timeseries databases, Distributed computing paradigms
Experience as a technical leader at a team or project level

Benefits

medical, dental and vision insurance
401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year
flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
optional 10 paid days per full calendar year to volunteer
annual bonuses subject to Cisco’s policies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Software EngineeringSite Reliability EngineeringObservabilitySaaSAWS EC2AWS S3KubernetesGolangPythonTerraform

Soft Skills

communication skillscollaborationtechnical leadership