Marketing Manager
Cisco
full-time
Posted on:
Location Type: Remote
Location: Maine • Montana • United States
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Salary
💰 $163,000 - $205,400 per year
About the role
- Partner with internal teams across marketing, sales, and customer experience to identify and source impactful stories.
- Develop and maintain a global pipeline of customer advocates suitable for speaking engagements.
- Lead the planning, coordination, and execution of CX’s involvement in the Customer Achievement Awards program.
- Partner with customer advocacy communities and external clients to foster relationships.
- Oversee the production of customer stories leveraging AI across various formats.
- Measure and report on the impact of storytelling initiatives.
Requirements
- Proven experience in customer advocacy, storytelling, or marketing communications within a technology or B2B environment.
- Strong ability to influence and collaborate across multiple global teams and executive levels.
- Excellent organizational skills to manage complex programs like international awards and global speaking circuits.
- Exceptional written and verbal communication skills with a talent for crafting compelling, high-stakes narratives.
- Ability to identify, recruit, and coach customer champions to represent Cisco’s value proposition.
- A creative mindset with a passion for developing modern storytelling approaches and digital formats.
Benefits
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- paid time away
- 10 paid holidays per full calendar year
- floating holiday for non-exempt employees
- paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- flexible vacation time off program for exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- optional 10 paid days per full calendar year to volunteer
- annual bonuses for non-sales roles
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer advocacystorytellingmarketing communicationsprogram managementdigital formats
Soft Skills
influencecollaborationorganizational skillswritten communicationverbal communicationcreativity