Claims Representative, Senior Claims Representative – Financial Institution Services
Cisco
full-time
Posted on:
Location Type: Hybrid
Location: Cincinnati • Ohio • United States
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Job Level
About the role
- Manages an inventory of claims to evaluate compensability/liability
- Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages
- Determines and negotiates appropriate claim settlements/reserves within prescribed authority
- May attend arbitrations, mediations, depositions, or trials
- Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners
- Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner
- Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements
- Performs other duties as assigned.
Requirements
- Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
- Generally, 2 or more years of experience in property and casualty claims handling
- Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
- AI experience is a plus (preferably with Co-Pilot)
Benefits
- medical, dental, and vision coverage
- wellness plans
- parental leave
- adoption assistance
- tuition reimbursement
- Paid Time Off and paid holidays
- 401(k) plan with company match
- employee stock purchase plan
- commuter benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims evaluationclaim investigationsnegotiationsettlement determinationliability assessmentdamages assessmentpayment authorizationfile maintenancereportingcorrespondence management
Soft Skills
communicationorganizational skillsattention to detailproblem-solvinginterpersonal skills
Certifications
Bachelor’s DegreeAssociate in Claims (AIC)