Cisco

Senior Business Analyst

Cisco

full-time

Posted on:

Location Type: Hybrid

Location: Cincinnati • Ohio • United States

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Job Level

Senior

About the role

  • Analyzes business issues and defines requirements to design IT solutions that align with organizational goals
  • Collaborates with product manager, delivery lead, user experience, and/or project teams to gather information, model systems requirements, and document specifications
  • Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency
  • Partners with delivery team to maintain workflow charts and diagrams to study system capabilities and write detailed specifications
  • Partner with product managers and delivery leaders on business rule configuration and change requests
  • May create end-user documentation and deliver training to ensure successful adoption of new systems
  • May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery
  • Performs other duties as assigned.

Requirements

  • Bachelor’s degree in Business, Information Technology, Computer Science or a related field
  • Generally, a minimum of 6 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting
  • Provides requirements guidance to program manager, project manager and/or project teams
  • Participates in all phases of the requirements life cycle and requirements teams for small to moderately complex programs and projects
  • May make recommendations for Best Practices and introduce new techniques/tools to the BA Practice (including methods/approaches)
  • Exhibits strong business knowledge and ability to identify and define business needs including a high level of understanding of organization's business and technology operations
  • May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching
  • Strong analytical skills with the ability to gather and analyze data to drive decision-making.
Benefits
  • medical, dental, and vision coverage
  • wellness plans
  • parental leave
  • adoption assistance
  • tuition reimbursement
  • Paid Time Off
  • paid holidays
  • 401(k) plan with company match
  • employee stock purchase plan
  • commuter benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirements gatheringsystem designautomated system protocolsworkflow chartsdocumentationapplication software configurationtestingdebuggingagile methodologies
Soft Skills
collaborationcommunicationanalytical skillsproblem-solvingfacilitationcoachingbusiness knowledgedecision-makingtrainingrecommendation of best practices