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About the role
Key responsibilities & impact- Analyzes business issues and defines requirements to design IT solutions that align with organizational goals
- Collaborates with product manager, delivery lead, user experience, and/or project teams to gather information, model systems requirements, and document specifications
- Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency
- Partners with delivery team to maintain workflow charts and diagrams to study system capabilities and write detailed specifications
- Partner with product managers and delivery leaders on business rule configuration and change requests
- May create end-user documentation and deliver training to ensure successful adoption of new systems
- May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery
- Performs other duties as assigned.
Requirements
What you’ll need- Bachelor’s degree in Business, Information Technology, Computer Science or a related field
- Generally, a minimum of 6 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting
- Provides requirements guidance to program manager, project manager and/or project teams
- Participates in all phases of the requirements life cycle and requirements teams for small to moderately complex programs and projects
- May make recommendations for Best Practices and introduce new techniques/tools to the BA Practice (including methods/approaches)
- Exhibits strong business knowledge and ability to identify and define business needs including a high level of understanding of organization's business and technology operations
- May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching
- Strong analytical skills with the ability to gather and analyze data to drive decision-making.
Benefits
Comp & perks- medical, dental, and vision coverage
- wellness plans
- parental leave
- adoption assistance
- tuition reimbursement
- Paid Time Off
- paid holidays
- 401(k) plan with company match
- employee stock purchase plan
- commuter benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements gatheringsystem designautomated system protocolsworkflow chartsdocumentationapplication software configurationtestingdebuggingagile methodologies
Soft Skills
collaborationcommunicationanalytical skillsproblem-solvingfacilitationcoachingbusiness knowledgedecision-makingtrainingrecommendation of best practices