Senior Claims Specialist – Bodily Injury
Cisco
full-time
Posted on:
Location Type: Remote
Location: New Jersey • United States
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Salary
💰 $100,000 - $110,000 per year
Job Level
About the role
- Manages a large inventory of highly complex claims to evaluate compensability/liability.
- Strategically orchestrates and leads comprehensive claims investigations to confirm coverage and to determine liability, compensability and damages.
- Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority.
- May attend arbitrations, mediations, depositions, or trials.
- Conveys highly complex information regarding coverage and settlements to insureds, claimants, and external partners.
- Authorizes payments in accordance with assigned authority limit, ensuring timely disbursement.
- Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
- May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
- Performs other duties as assigned.
Requirements
- Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
- Generally, a minimum of 13 years of experience in property and casualty claims handling
- Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC)
- Excellent analytical, negotiation, and problem-solving skills
- Demonstrates expert knowledge of insurance policies, coverage, and claims handling procedures
- Maintains and leverages knowledge of industry laws and regulations
- Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims
- Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations
- Proven ability to handle confidential information with discretion.
- Recognized as a subject matter expert within the company
Benefits
- medical, dental, and vision coverage
- wellness plans
- parental leave
- adoption assistance
- tuition reimbursement
- Paid Time Off
- paid holidays
- 401(k) plan with company match
- employee stock purchase plan
- commuter benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims handlingnegotiationanalytical skillsproblem-solvingcoverage analysissettlement negotiationliability assessmentclaims investigationpayment authorizationcase management
Soft skills
interpersonal skillscommunication skillsleadershiporganizational skillsrelationship buildingdiscretioncoachingperformance managementstrategic thinkingprioritization
Certifications
Bachelor’s DegreeAssociate in Claims (AIC)