Working Student – Back Office, Customer Success

cisbox

Working student supporting Back Office teams to ensure data quality and customer success processes in a SaaS company. Engaging in operational tasks and optimizing internal processes.

Posted 5/5/2026part-timeRemote • 🇩🇪 GermanyEntry LevelWebsite

About the role

Key responsibilities & impact

Review and correct document entries (e.g., receipts) in our system
Ensure high data quality and consistency
Support the handling of customer inquiries in the back office
Collaborate with the Customer Success team on operational matters
Identify and document recurring errors or anomalies
Assist in optimizing internal processes related to document processing

Requirements

What you’ll need

Currently enrolled student, ideally studying Business Administration, Business Informatics, or a comparable field
Careful, structured, and reliable working style
High level of accuracy and quality awareness
Interest in financial processes and digital solutions
Initial experience with data handling or commercial processes is a plus
Very good German and English skills

Benefits

Comp & perks

Flexible working hours that can be easily combined with your studies
Insight into a modern SaaS company and the Customer Success function
Opportunity to work independently within a motivated team
Chance to gain practical experience in financial and software processes
Potential for personal development and a long-term perspective

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

careful working stylestructured working stylereliable working stylehigh level of accuracyquality awareness