Automotive Service Department Coach

CIS

Automotive Service Department Coach improving service department operations at dealerships across the U.S. and Canada with direct engagement and coaching for staff and management.

Posted 7/27/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $130,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coaching and training service advisors and managers in the automotive industry, focusing on leadership, accountability, and high-level selling strategies. Proven ability to drive KPI comprehension and implement solutions that enhance profitability and team development.

Highest-signal resume keywords

Service ManagementFixed Operations DirectionKPI ComprehensionCoaching and TrainingProfitability Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Profit Leak IdentificationHigh-Level Selling StrategiesTeam DevelopmentCustomer Satisfaction Index (CSI) ManagementLeadership Coaching

Soft Skills

Excellent CommunicationSelf-StarterTrust BuildingAdaptabilityAbility to Work with Diverse Personalities

Industry Keywords

Automotive DealershipsOn-Site CoachingVirtual CoachingAccountabilityCulture Building

About the role

Key responsibilities & impact

You'll be on-site at automotive dealerships 3 weeks a month, working directly with Owners, GMs, Service Directors, and frontline staff.
Identify profit leaks and implement real solutions
Train service advisors in high-level selling strategies that actually work
Coach managers on leadership, accountability, and how to build a culture worth keeping
Drive KPI comprehension and hold teams to results
Deliver a mix of on-site and virtual coaching depending on client needs

Requirements

What you’ll need

2+ consecutive years as a top-performing "Service Manager" or "Fixed Ops Director" at a branded dealership
Documented positive results in CSI, profitability, and team development
Desire to travel all over the U.S. — 3 weeks per month
Thrive in unfamiliar environments
Self-starter who can command a room, earn trust, and drive change fast
Willingness to learn, grow, and coach
Excellent communication skills and comfort with leading training
A flexible schedule
Ability to work with all personality types

Benefits

Comp & perks

Training in our proprietary coaching systems and tools
A team of high performers who take the work seriously and respect each other's autonomy
The chance to make a measurable difference in people's careers and livelihoods
A company with serious growth plans over the next 2–4 years — and coaches who grow with it