
Solutions Engineer – Enterprise Knowledge, AI Systems
Cirrus Logic
contract
Posted on:
Location Type: Hybrid
Location: United States
Visit company websiteExplore more
About the role
- Serve as the primary enablement and solutioning partner for enterprise AI and knowledge platforms across the organization
- Guide users toward practical, high-value use cases, and set clear expectations around platform capabilities, limitations, and delivery timelines
- Lead onboarding and training sessions, including AI 101, role-based training, and agent support
- Develop scalable enablement materials, documentation, and best practices
- Support users with search, prompting, agents, and automations, including helping them choose the right approach for the need
- Intake, triage, and shape custom agent and automation requests based on business needs and platform fit
- Partner with PMO to prioritize discovery and solution design efforts
- Translate business needs into technical requirements and scoped solution briefs
- Collaborate with engineering teams to assign and support development resources
- Analyze usage patterns and user behavior to improve enablement strategies, content architecture, and solution design
- Develop a deep understanding of Cirrus Logic’s knowledge architecture across Confluence, Jira, GitHub, SharePoint, and related systems to improve search relevance, content quality, and discoverability
- Partner with system owners to improve content hygiene, metadata standards, permissions models, and governance practices that directly impact AI-driven search effectiveness
Requirements
- 5+ years in Solutions Engineering, Business Systems, Enterprise Applications, or a similar role
- Experience with enterprise AI/search platforms, knowledge management platforms, and driving adoption of enterprise SaaS tools across large organizations
- Experience designing internal productivity agents or AI-enabled workflows
- Ability to balance enthusiasm for AI with sound judgment, clear communication, and realistic expectation-setting
- Comfortable pushing back on poorly scoped or low-value requests and guiding stakeholders toward practical solutions
- Familiarity with APIs, automation frameworks, and workflow tools
- Ability to translate business needs into clear technical requirements
- Experience running discovery sessions and documenting solution designs
- Strong stakeholder management skills across business and technical teams
- Excellent written and verbal communication skills
Benefits
- Cirrus Logic strives to select the best qualified applicant for any opening. Different approaches, ideas and points of view are both valued and respected. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, national origin, age, protected veteran or disabled status, genetic information, or any other classification protected by applicable law.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enterprise AIknowledge managementautomation frameworksAPIssolution designinternal productivity agentsAI-enabled workflowstechnical requirementscontent architecturemetadata standards
Soft Skills
clear communicationstakeholder managementjudgmentexpectation-settingguiding stakeholdersenthusiasm for AIbalancing prioritiestraining and onboardingcollaborationanalytical skills