Customer Quality Engineer
Cirrus Logic
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • United States
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Tech Stack
About the role
- In this position, you will be the “voice of the customer” responsible for Customer Quality interactions across multiple customers and will work closely with multi-functional teams across the organization to drive ongoing improvements in quality processes to support our customers.
- You will directly interface with leaders across all function to enable world-class product development, qualification, implementation, and execution of best practices, and will significantly impact our programs by being the voice of the customer within the quality function.
Requirements
- BS in Electrical Engineering / Mechanical Engineering / Advanced Mechanics / Physics / Materials and 5+ years of quality / sales / technical experience
- Highly skilled Field Applications, Product/Test, Failure Analysis, or Customer Quality Professional with experience in mixed-signal devices
- Strong problem solving, documentation, and communication skills.
- Strong negotiation and influencing skills
- Able to handle high-pressure customer quality issues while maintaining the highest level of professionalism in facing both the customer and internal engineering teams
- Good understanding of semiconductor fabrication, assembly, and product assembly processes
- Good understanding of ATE and bench test methods, results, and interpretation
- Working knowledge of statistics and production control processes
- Knowledgeable in data analysis and interpretation
- Strong communication (oral & written), presentation and organizational skills
- Must be able to available for up to 10% travel.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Field ApplicationsProduct/TestFailure AnalysisCustomer Qualitymixed-signal devicessemiconductor fabricationassembly processesATE methodsbench test methodsdata analysis
Soft Skills
problem solvingdocumentationcommunicationnegotiationinfluencingprofessionalismpresentationorganizational
Certifications
BS in Electrical EngineeringBS in Mechanical EngineeringBS in Advanced MechanicsBS in PhysicsBS in Materials