Senior Analyst, Conversion Rate Optimization, CRO

Cirque du Soleil Entertainment Group

FOH Revenue & Merchandise Manager optimizing sales through strategic pricing at Cirque du Soleil's live events. Collaborating across teams to enhance customer experiences and drive merchandise sales.

Posted 5/21/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Flux

About the role

Key responsibilities & impact

Develops and implements dynamic pricing strategies across all merchandise and FOH categories, adjusting for attendance, market fluctuations, and demand.
Analyzes regular sales data to identify revenue opportunities, margin expansion, and inventory optimization.
Establishes and maintains KPIs dashboards (revenue per person, sell-through rate, conversion, gross margin, etc.) to support data-driven decision-making.
Collaborates with product development and merchandising planning teams to define product assortments aligned with the show's intellectual property, audience demographics, and market behavior.
Aligns in-store presentation, pricing, and promotional strategies with the overall brand narrative and revenue objectives.
Partners with product development to assess cost of goods sold (COGS) and market benchmarks to inform pricing decisions, ensure sustainable margins, and identify product value optimization opportunities.
Oversees stock rotation, replenishment, and end-of-life management to minimize inventory write-downs and support revenue recovery initiatives.
Works with site managers and guest experience leads to balance staffing models, attendance patterns, and guest flow for optimal sales conversion.
Coordinates A/B tests for pricing scenarios, promotions, and product bundling to identify the most effective revenue levers.
Implements and maintains price elasticity models to inform data-driven decisions for new product launches and market-specific price adjustments.
Collaborates with digital and finance teams to build automated tools that enable real-time price optimization and revenue forecasting.
Partners with warehouse operations to ensure timely deliveries and product availability across global sites.
Represents FOH Revenue & Merchandise at business reviews and strategic planning sessions, presenting actionable insights and recommendations.
Leads and empowers FOH retail teams and support staff, fostering accountability and performance.
Works cross-functionally with product development, branding, warehouse, and logistics teams to ensure a consistent customer experience and brand presentation.

Requirements

What you’ll need

Bachelor's degree in business, retail management, finance, or a related field.
5–7 years of experience in retail operations, revenue management, finance, or merchandising, preferably in entertainment, live events, or hospitality.
Proven success implementing dynamic pricing models and revenue optimization strategies.
Strong analytical and financial skills; advanced proficiency in Excel, Power BI, or similar reporting tools.
Excellent leadership, communication, and cross-functional collaboration skills.

Benefits

Comp & perks

An inclusive workplace culture grounded in team experience;
Access to a private desk on days you visit the Montreal studio—a stimulating environment to channel your creativity;
Career growth through high-quality projects to advance your career, plus tailored support aligned with your professional ambitions;
Group insurance, a retirement savings plan, and other benefits we would be happy to outline to you;
A culture focused on developing equitable practices and community-building events.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

dynamic pricing strategiesrevenue optimizationKPI dashboardsA/B testingprice elasticity modelsinventory optimizationcost of goods sold (COGS)data analysisfinancial analysisproduct bundling

Soft Skills

leadershipcommunicationcross-functional collaborationaccountabilityperformance managementanalytical skillsdecision-makingteam empowermentstrategic planningguest experience management